Key Responsibilities

Strategy
•    Excellent Communication skills (Written & Verbal) including good grammar and articulation.
•    Strong to work in large set of data.
•    Support in risk conduct, Monitor, and close track the same till closure.
•    Work closely with the team to validate the Risk Framework
•    Various observation of past Audit to be reviewed and close track the same.
•    Deep Dive on any extraction of data and submission of analysis report
•    Preparation of Decks and submission of same before time frame for the forums
•    Audit preparation and ensure any issues noted are document. 
•    Any concerns/Risk noted are fully documented. 
•    Identify gaps and inform the stakeholders to arrest the same and avoid Risks / Findings 
•    Identify Need based training requirements.
•    Ensure process adherence and audit preparedness.
•    Explore ways to improve value-added service and ensure superior service delivery through robust and customer centric processes.
•    Contribute significantly towards achievement of key business metrics.

Other Responsibilities
•    Work with senior stakeholders to prioritize business requirements 
•    Identify trends, patterns and opportunities to support business objectives by analysing the complaints
•    Analyse complaints to identify process improvement opportunities

Qualifications

•    Bachelor’s degree in Mathematics, Computer science, Engineering, Statistics, Economics, Information systems or related field
•    5+ years’ work experience in MIS / Business intelligence / Data analytics 

Skills and Experience

•    Proficiency in statistics, data analysis and research 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.