Job Summary

Strategy
•    Experience in solution design & delivery, including analysing change requests and requirements, assessing impacts of changes to existing processes/system functionalities, defining acceptance criteria & expected outcomes, leading on test design & supporting testing execution (functional testing and behavioural app testing), and working within a project team setting
•    Take E2E testing and test management ownerships
•    Experience working in an Agile project, and managing product backlogs in tools like Jira or ADO
•    Experience acting as liaison between business/operations stakeholders and project team members ensuring clarity across all involved parties on the change being delivered  
•    A good understanding of HR policies and process flows, and how to define and monitor measures of success for changes aimed at addressing critical business problems 
•    Knowledge of and experience in projects involving HR technologies (Workday / SAP SuccessFactors / Oracle HCM etc.) and/or AI technologies, is an advantage.
•    A can-do attitude who can collaborate across multiple teams to resolve issues and assist others with "how to" questions
•    Self-motivated and works independently and as part of a team. 
•    Able to learn and work in a high-pressure and fast-paced environment 

Business
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, in team and across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Work with the HR COO team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment 
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Processes
• Proven problem solving and analytical thinking and ability to approach problems logically and systematically.
• Strong understanding of the software development life cycle, including production change control.
• Project/product management skills as needed.
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
• Strong listening, negotiation, and conflict resolution skills.

Key Responsibilities

Risk Management 
•    Ensure solution design addresses key requirements across various risk frameworks, and support the project team in preparing materials for appropriate Risk & Governance submissions & committees.
•    Ensure HR Services deliver effective management of operational risks in compliance with applicable internal policies, external laws and regulations at a global level.
•    Act to minimise operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks.
•    Embed the Group’s values and code of conduct across the team and larger function.
•    Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the appropriate Risk Committees

Key stakeholders

•    HR Leadership Team
•    HRSD, GPS, GPO

Skills and Experience

• Sound knowledge on Testing
• Good knowledge on Agile methodology 
• Good knowledge on SuccessFactors HR applications
• Good knowledge on ADO test management tool 
• Adaptive mindset to work along with multiple teams and get the work done 
• Experience in managing a team and support them on top of the day to day work 
• Mentoring the team whenever support required 
• Work on test strategy and test plan
• Good knowledge on preparing test approach and adhere to project timeline 

Qualifications

Bachelor's degree with 8+ years relevant experience in core Testing, including managing defect management in tools like ADO

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.