Job Summary

•    The role holder is accountable for supporting the strategic business agenda while maintaining risk and governance oversight, alongside the WRB COO Team. The person will be responsible for assurance activities specific to WRB related controls
•    As the Business Risk Management Officer in WRB, the role holder is responsible for maintaining the governance of infrastructure processes and frameworks for robust compliance and controls, e.g., CDD/AML and sanctions checks, Sales and Suitability, Fraud, Cross Border, protection of Bank and client information/assets etc

Key Responsibilities

Governance & Risk Management  
Code of conduct and Info security 
•    Completion of all applicable mandatory e-learnings from time to time. Avail block leave as per plan and agreement with the unit head. Ensure adherence to the organization's code of conduct.
Efficiency / process improvement
•    Identify areas / CST etc for automation, reduction of non-value added steps / work around. Volunteer to share ideas for improvement, undertake to perform more tets as a result of knowledge and experience gained over a period of time. Standardization of approach towards performance of CST through periodic discussion within the cluster.
Group audit, OR / peer review:
•    Assist the unit head secure satisfactory audit rating on aspects related to control testing. Provide all required information as mentioned in the RFI in a timely manner. Demonstrate high level of understanding during walk through sessions with group auditors.
New CST rolled by Group / additional migration from country:
•    Attendance to briefing sessions conducted by Group BRM leads on new implementation of control tests and engagement with country BRM teams on additional metrics from country.  Documentation of training minutes and storage of all important artefacts for future reference.  Knowledge sharing with other RP within the team.
Cross training and back up:
•    Get cross-trained in CST of other countries and act as a back up for other RP during contingencies.  Documentation of undertaking and hand-over of responsibilities during block leaves from other RP within the unit.  Share knowledge with other RP so as to ensure standardized approach on control testing.
Exception handling, risk identification and mitigation:
•    Engage process owners, country stakeholders to finalize CST exceptions and recording of the same in M7 with their agreement.  Highlight the risk involved in the exceptions identified as part of CST to the processing teams and suggest ways to mitigate the same.  Assist cluster leads with additional information on exceptions so as to discuss the same in the monthly JSR meeting.

Key Stakeholders
•    Regional Heads of WRB
•    WRB COO
•    Country Heads of WRB Client Journeys
•    Functional Partners including T&I, Risk, Compliance, HR, Finance, Legal, Audit, etc. 
•    Global Head GBS
•    Regulators including PRA, FCA, MAS, HKMA and other local regulators where appropriate  
Strategy
•    To ensure appropriate risk management framework implemented and adhered 
Business
•    WRB 
Processes
•    Business Risk Management
Risk Management
•    The role holder would be responsible for adequate documentation of all perceivable risks and their mitigants with respect to all retail products underwritten as per CB credit policy. These will include Reputational Risks, Compliance Risks and Business Risks.  Ensure compliance with the ERMF Framework. These risks should be reported to the CPBB Management Team.
Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Support the WRB COO to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Drive the WRB conduct agenda globally and across regions, ensuring that Group and regulatory expectations are met across the entire WRB business.

Qualifications

•    Academic or Professional Education/Qualifications: As per Bank’s requirements and HR policy
•    Licences and Certifications/accreditations: None
•    Professional Memberships: None
•    Language: English

Skills and Experience

•    Testing
•    Reviewing
•    Reporting and Escalation Management
•    Tracking and Closure of gaps

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.