Job Summary

•    This role will be responsible for developing and executing internal and external communication strategies to enhance the visibility and reputation of the GBS India Entity. This role requires a creative and strategic thinker with excellent writing and communication skills, capable of managing multiple projects simultaneously.

Key Responsibilities

Internal Communications:
•     Develop and implement internal communication plans to keep employees informed and engaged.
•     Create and distribute internal newsletters, emails, and other communication materials.
•     Organize and manage internal events, town halls, and employee engagement activities.
•     Collaborate with HR and other departments to support internal communication needs.
External Communications:
•     Assist in developing and executing external communication strategies to promote the GBS India Entity.
•     Draft press releases, articles, and other content for external distribution.
•     Manage social media accounts and online presence to enhance brand visibility.
•     Coordinate with external agencies and media contacts as needed.
Content Creation:
•     Produce high-quality written and visual content for various communication channels.
•     Develop and maintain a content calendar to ensure timely and consistent communication.
•     Create presentations, reports, and other materials for internal and external audiences.
Stakeholder Management:
•     Build and maintain relationships with key stakeholders, including employees, management, media, and external partners.
•     Act as a liaison between different departments to ensure efforts.
•     Contribute to overall GBS India Operations leadership requirements
•     Engage key stakeholders and support functions for strategic transformation and governance responsibilities

Measurement and Reporting:
•     Monitor and analyze the effectiveness of communication strategies and campaigns.
•     Provide regular reports on communication activities and outcomes.
•     Identify areas for improvement and recommend adjustments to strategies as needed.
People & Talent
•    Engagement with wide range of stakeholders. Lead through example and build the appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration.
•    Formulate and execute external hiring by collaborating with Talent Acquisition , preferred educational institutions and create network 
Risk Management
•    Ensure a full understanding of the risk and control environment in area of responsibility
Governance
•    Have a strong Governance relevant to the role 
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    All GBS India leadership team members
•    Functional Heads of departments.
•    Key external contacts in industry
Other Responsibilities
•    Embed Here for good and Group’s brand and values in GBS India; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

Skills and Experience

•    Excel, word, PPT

Qualifications

•    Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
•    3-5 years of experience in a communications role, preferably within a corporate or global business services environment.
•    Excellent written and verbal communication skills.
•    Excellent power point and storytelling skills
•    Strong project management and organizational skills.
•    Proficiency in using communication tools and platforms, including social media, email marketing, and content management systems.
•    Ability to work independently and as part of a team.
•    Creative thinking and problem-solving abilities.
•    Strong interpersonal skills and ability to build relationships with stakeholders at all levels.
•    Ability to work to fixed timelines and with people in different time zones
•    Ability to drive multiple agenda and effectively manage priorities

Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.