Job Summary

•    Ensure that the unit is adequately staffed to meet the business needs
•    Implement suitable mitigations for the identified risk issues.
•    Ensure Departmental Operating Instructions are reviewed and updated periodically.
•    Ensure Learning & Development Plans are in place for all team members.
•    Ensure adequate training (on the job, soft skill, etc.) is provided to all staff members.
•    Act as OR coordinator for the section
•    To adhere to the agreed CST plans and approach
•    To identify and report all exceptions on noncompliance with standard controls
•    To identify and report all weaknesses inherent in the standard controls
•    To maintain proper record keeping on all CST related activities
•    Ensure backup staff is identified and trained.
•    Ensure timely completion of all e-Learning Courses
•    Accurate checking & verification of all on-boarding & maintenance activities in Core banking systems.
•    Ensure CDD Guidelines are always adhered.
•    Ensure proper updating on completion status of daily Instructions and submission of EOD.
•    Adhering to laid down Operating Procedures and Group Risk Policies always.
•    Ensure that Productivity/ MIS are updated accurately and immediately after the completion of processing the respective transaction.
•    Ensure that Key Control Standards are adhered to.
•    Ensure adherence of clean desk policy of SCGBS.
•    Ensure there are NIL exceptions

Key Responsibilities

Strategy
•    Awareness and understanding of the Group’s business strategy and model appropriate to this role

Business
•    The scope of the role covers Client Lifecycle Management

Processes
•    Client Onboarding
•    Client Static Data Maintenance
•    Client Offboarding

Risk Management
•    Identify key issues based on this information and put in place appropriate controls and measures

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
 
Key stakeholders
•    Client Management Teams
•    CET Teams
•    Relationship Managers
•    Downstream Transaction Processing Teams
•    Technology teams

Skills and Experience

•    Microsoft Excel
•    SCI/ SCI FM
•    Downstream System ; EBBS
•    Downstream System ; DTP – OTP
•    Downstream System ; ACBS
•    CLM Apps

Qualifications

Education     Bachelors Degree.

•    Self-confident person with a high level of drive, dedication, pride, and exceptional attention to detail.
•    Excellent analytical and Finance skills, with advanced Excel skills and proven ability to interpret, analyse and present financial information and performance metrics.
•    Detailed working knowledge and understanding of credit ratings and static data maintenance
•    Excellent communication skills, both written and oral, with proven ability to distil information into incisive reports and presentations.
•    Strong organisational skills with ability to manage multiple deliverables in a timely and effective manner.
•    Ability to manage multiple stakeholders across multiple locations
•    Attention to details

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.