Job Title Here Experience Director
Title: Phoenix RCFCR Manager
Chennai, IN
Job Summary
• The purpose of the role is to manage and support Lead, OCIR & Strategic Regulatory Programs on key deliverables arising from s166 actions and testing (Day 2 Book of Work) and from the bottoms up review planned for 2025 on the capabilities and processes to support resolution and restructuring planning.
Key Responsibilities
Strategy
• The role requires strong understanding of the business, Resilience and OCIR capabilities, operational support to the business.
• Responsible for supporting the delivery of the workstreams within the SS166 program, working closely with the stakeholders.
• Responsible for supporting the delivery on the Transformation including uplift in the required capability and cross fuctional initiatives, working closely with the stakeholders.
• Ensures scope, approach, timelines, and other key aspects of the workstream are documented.
• Provides inputs and participates in relevant Governance forums
Business
• Working with management action leads, CPBB and CCIB Businesses, Recovery & Resolution planning (RRP), Phoenix team and functions (as required) to ensure actions, risks and issues are managed in line with the expected outcomes
• Understands risks and challenges when facilitating decision making for the desired outcomes
• Presents clear options and recommendations, facilitates decision making and enables clear understanding in key stakeholders of risks, outcomes and trade-offs.
• Regularly elicit feedback and share lessons learnt to incorporate best practice in a timely manner with stakeholders
• Support reporting, communications and engagements to ensure Bank meets regulatory expectations
• Drive appropriate communication to the stakeholders to ensure progress, risks and issues are communicated in a timely manner
Processes
• Understand and work with Project Team on some of the key processes and capabilities in Risk and CFCR to support continuity of provision of services for regulatory compliance, at the minimum understanding of critical services, critical functions, core business lines, OCIR Service Catalogue, third party continuity management, other operational dependencies (e.g. systems, property), OCIR & FMI Playbook.
• Manages project governance through delivery of work and relevant Governance forums
People & Talent
• Supporting Program Manager in effective governance and project management standards are applied across all delivery responsibilities.
• High quality written and verbal communication skills, with the ability to focus on multiple initiatives and subjects at the same time.
Risk Management
• Ensuring that any risk arising from processes, project timelines & delivery are highlighted / escalated quickly to ensure adequate remedial actions can be taken.
• Understanding of the Operational and Technology Risk Type Framework
Governance
• Primary contact point for the deliverables and to manage / resolve blockers
• Be part of the working groups set up for each of the management actions, interlinkages with other barriers and answerable on the progress, risks and mitigations
• Escalates key risks, issues and dependencies
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Programme Lead
• Global Head Resilience
• Head, OCIR
• Group Leads from businesses and functions
• Recovery and Resolution Planning
• Business stakeholders
• Functional Partners including Operations, T&I, Risk, Compliance, HR, Finance, Legal, Audit, etc.
Skills and Experience
• Knowing and understanding bank’s organisation structure, products and policies
• Stakeholder Engagement
• Communication
Qualifications
Education
• Bachelor’s degree from a reputable university
Language
• English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.