Job Summary

•    The role requires strategic thinking and planning and provide expertise throughout the entire product development life cycle with a strong sense of quality ownership making sure that quality is baked in from the start.
•    The Platform Manager will also take responsibility for ensuring all platform stability tasks meet quality criteria through proper planning and designing, quality assurance and issue tracking. Accountable for mitigating business risks through timely, precise execution and validation of infrastructural changes. The person must work closely with development, infra teams and Zeus teams to create plans for Application code releases and monitoring. Work under minimal supervision to carry out procedures and execute agreed changes to ensure that the application meets delivery timelines. 
•    Manage and deliver the maintenance and support of Mosaic application and frameworks based on industry best practices. 

Key Responsibilities

Project Delivery
•    Assist in managing and coordinating production support deliverables and activities.
•    Manage and coordinate dependencies, risks, issues to ensure the successful delivery of the project across the environments using ADO. 
•    Manage the communication channels and relationships with senior stakeholders. 
•    Ensure all stakeholders are sufficiently briefed. 
•    Contribute to the management, monitoring and delivery of remediation action plans and outcomes where needed, in line with expectations / requirements. 
•    Perform functional and technical Infrastructure review activities as per engagement in the project.
•    Identify the Automation opportunities and define the approach.
•    Identify test environment requirements and liaise (and coordinate) with teams.
•    Conduct periodic reviews and inspections of project deliverables and provide feedback.
•    Participate in project meetings to provide feedback and statistics of the project.

Process and Compliance
•    Good understanding and able to apply processes laid down within the team, and/or standards as defined by project and SCB.
•    Comply with the software management practices and policies.
•    Provide technical expertise in Automation, Infra Methodologies, Admin Processes, Development best practises, Tools and Techniques across the teams.
•    Be an escalation point for all matters related to Infrastructural changes.

Customer and Service Focus
•    Responsive to customer and project needs, as well as managing customer expectations.
•    Establish a close working rapport with project team to understand issues and risks underlying the project.
•    Able to manage multiple projects whilst still ensuring process compliance and deliverables are adhere to.

Qualifications

Academic & Professional
•    Field of Study-(Maths/Statistics/Quantitative/Business or other relevant degree) or equivalent business experience. Strong knowledge of IT principles and system operation lifecycle and production support. Sound statistical knowledge, analytical and problem-solving skills are desirable. 
•    Certification-Bachelor /master’s degree

Nice to have 
Certifications on 
•    AZ 900- Azure Fundamentals
•    AZ 104- Azure Administration
•    AZ 400: Azure DevOps Expert
•    AI 900: AI Fundamentals

Skills and Experience

Must have
•    Hands on Experience on Mosaic application
•    Experience on managing Kubernetes Clusters, deployment of LLM and ML models
•    Sound statistical knowledge, analytical and problem-solving skills are desirable.
•    Knowledge of cache DB , vector DB
•    A good understanding of Bank’s production maintenance and Implementation policies 
•    Relevant experience on Big data technologies (Hortonworks HDP, Apache Hadoop, HDFS, Hive, Sqoop, Flume, Zookeeper and HBase, Oozie, Spark, Ni-Fi, Kafka, Snap logic, AWS, Red shift).
•    Have experience with Kubernetes and monitoring tools.
•    Good management and analytical skill
•    Good writing and oral communication skills
•    Good understanding of and experience in projects (e.g. SDLC, Agile methodology)
•    Performance Tuning of Apache Spark and Hadoop YARN.
•    Provide oversight and guidance to Hadoop team and Development Team
•    Very good understanding of Big Data eco-system
•    Candidate should also have good knowledge of Big Data architecture patterns, design patterns, estimation techniques, performance tuning and trouble shooting
•    Willing to work on-call support over weekends
•    Liaise with multiple application teams & co-ordinate for issue resolution
•    Good analytical & interaction skills
•    Continuous monitoring and managing the Hadoop cluster
•    Infrastructure Setup
•    Kubernetes
•    Platform Monitoring and Governance 
•    Change release process
•    Team management 
•    Production Support 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.