Job Summary

•    Pricing & Billing Business Strategy Execution
•    Delivery of New  Product and Enhancements
•    On-going enhancement and upkeep of platforms
•    Stakeholder Management:

Key Responsibilities

Transaction Banking Group Product Management is hiring an Director, Pricing & Billing who will have an exciting opportunity to shape and influence the development of our Revenue management product roadmap to build pricing solutions for our corporate and institutional clients across the bank’s footprint.

Standard Chartered is investing significantly in its transaction banking capabilities to meet clients and business needs globally whilst increasing operational efficiency and deliver best in-class transaction banking products. In this role the individual will be responsible for identifying opportunities, validating business case and leading agile squads to deliver pricing and billing solutions to meet our changing business and client requirements. 

The role covers client pricing for all Cash products and . includes leading partnership within the bank and externally across the financial ecosystem including regulators, processors, service providers, etc.
Business Strategy execution:
•    Support the execution of the Cash Pricing and Billing roadmap, translating it into clear deliverables.
•    Identify pricing opportunities using data insights to support revenue growth.
•    Support the commercialisation of new billing system capabilities, including market readiness assessment and adoption tracking.
•    Partner with Product, Markets, Sales, Operations, and Client Implementation teams to document requirements and recommend governance-aligned improvements.
•    Ensure appropriate risk management and protection of the pricing and billing framework.

Delivery of new product and enhancement
•    Work independently to manage change (including detailed use-case articulation, solution design, and agile delivery) to ensure functionality meets business requirements.
•    Define the operating model and client implementation procedures in collaboration with Operations, Client Implementation, Client Service Group, and Technology partners.
•    Apply the Change Delivery Standard (CDS) and the Group’s Enterprise Software Delivery Lifecycle (eSDLC) throughout the product lifecycle.

•    Act as Product Owner for Agile delivery: own, prioritise, and maintain the product backlog within the hive/squads, ensuring the highest-priority items are delivered first.
•    Perform executive programme reporting on delivery status, risks, issues, and mitigating actions.
•    Develop commercialisation and go-to-market materials (e.g. user guides, training decks, internal communications) to support business enablement.
•    Execute the client and stakeholder communication strategy, including client migration and rollout sequencing, in line with agreed commercialisation plans.
•    Track adoption and benefit realisation post-implementation, monitor outcomes against the committed business case, and escalate any gaps identified.

On-going enhancement and upkeep of platforms
•    Support ongoing compliance of pricing and billing capabilities with Group and local regulatory requirements.
•    Manage annual platform maintenance, including upkeep and upgrade activities.
•    Drive continuous improvement of processes and products to enhance operational efficiency and business relevance.
•    Support pipeline and roadmap planning by tracking initiatives, dependencies, and priorities.
•    Partner with Technology, Operations, and Production Support teams to triage issues and support remediation.
•    Apply strong analytical and problem-solving skills to interpret data, identify root causes, and recommend corrective actions.

Stakeholder Management:
•    Ensure alignment and coordination of efforts across Programme Management, Digital Channels, IT, Operations, Risk and Control to support effective delivery.
•    Maintain regular engagement with key stakeholders, managing expectations and addressing issues in a timely manner.
•    Support continuous product value optimisation by incorporating stakeholder feedback into backlog refinement.
•    Actively participate in workshops and discussions for product ideation and development.

Regulatory & Business Conduct
•    Ensure adherence to all governance policies and frameworks in all aspects of deliverables. Complete all required governance and regulatory obligations and training where applicable.
•    Uphold the highest standards of ethics and business conduct, ensuring compliance with applicable laws, regulations, and the Group Code of Conduct.
•    Proactively identify, escalate, mitigate, and support the resolution of risk, conduct, and compliance matters.

Key stakeholders
•    Group, Regional and Country Product teams
•    Programme Management and Technology Delivery teams
•    Legal, Compliance, Operations Risk, COO
•    CIB Coverage and Sales
•    Digital Channels and Core Banking Management team
•    Other relevant stakeholders 

Skills and Experience

Must-have Skills
•    Cash product management
•    Client Pricing & Billing 
•    Payments & Collections
•    ISO20022
Other Skills
•    Business writing skills, communication and presentation
•    Business Requirement Documents

Qualifications

Key Experiences
•    7-8 years of payment & billing related experience in Cash product management, with demonstrated ability to guide and manage platform renewal programmes.
•    Good understanding of cash management, Client billing and pricing, experience working across multiple markets, with specific focus on payments and collections pricing and charging
•    Strong product development and project management skills, including high attention to detail and facilitation experience
•    Strong experience of working collaboratively and independently
•    Proactive and independent in developing solutions to issues and challenges
•    Strong business writing skills, communication and presentation skills
•    Strong stakeholder management, negotiation and interpersonal skills; with clear demonstration of ability to work across markets, time zones and cultures.

Certifications / Qualifications (only where mandatory)
•    Graduate from a university

Languages
•    English

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.