Job Summary

The Product specialist is part of the Standard Chartered HR Transformation team and will report into the Head HR Transformation and Enablement Lead role. Bachelor's degree with 8+ years relevant experience as Product specialist. Preferably SAP Certified in HCM module

Analyse business requirements provided by our SMEs, develop design specifications, mock-up, user stories and other system-related information, which should be “developer ready” spec documentation.
Experience working with SMEs and transforming high-level business requirements into detailed design and build specifications.

Strategy
• Proven problem solving and analytical thinking and ability to approach problems logically and systematically.
• Strong understanding of the software development life cycle, including production change control.
• Project management skills as needed.
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
• Strong listening, negotiation, and conflict resolution skills.Business*
Experience working in an Agile methodology.
Experience acting as liaison between operations and developers ensuring proper documentation of systems functions and capabilities and facilitating the proper knowledge transfer to the developers.
A good understanding of HR policies and process flows Project management experience preferred Knowledge of HR technologies like experience in Workday / SAP SuccessFactors / Oracle HCM etc.. is added advantage.
 

Key Responsibilities

Processes

• Lead and coordinate with business and technical owners to identify improvement areas, evaluating the potential for automating existing or proposed work functions or processes in alignment with the HCM solution.

People & Talent

• Resolve issues and assist others with "how to" questions.
• Ability to accurately estimate the required effort and duration required to complete a given estimate
• Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.

On a daily basis, you will be working with SMEs and other teams to understand the business requirement to resolve critical business problems.

Skills and Experience

Governance
•    Ensure HR Services deliver effective management of operational risks in compliance with applicable internal policies, external laws and regulations at a global level.
•    Act to minimise operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks.
•    Embed the Group’s values and code of conduct across the team and larger function.
•    Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the appropriate Risk Committees

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

•    Senior Business Leaders, Programme Manager, Product Owner, Global People Services (GPS), Vendors, Enterprise Technology squad, HR Digital Service and Experience team, Core HR Transformation team, Functional teams 
•    HR Senior Leaders, HR COO team, CoE leads, Country HR Service Delivery, Heads of HR, HRBPs, Country Subject Matter 
•    Change and Enablement teams, Internal communications team, Corporate Communications team 
•    Key Functional Partners:  Technology Senior Leaders, Innovation Technology Office (ITO), Finance, Property, Compliance, Legal and Risk
 

Qualifications

• GRADUATE OR POST GRADUATE FROM RECOGNISED UNIVERSITY SPECIALISED IN HUMAN RESOURCES
• SAP CERTIFICATION
• HCM MODULE
• Backlog management and priortisation in ADO

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.