Job Summary

•    This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

•    The purpose of this role is to support programme delivery in alignment with the Bank’s control and governance framework.The incumbent will partner closely with the Phoenix project manager to drive activities related to Restructuring Barriers, Remediation of Barriers, the Playbook, and Testing & Assurance. The role requires strong skills in Excel, data analysis, and handling regulatory submissions.
•    The role is accountable for overseeing the end-to-end management of restructuring barriers, including the identification, tracking, validation, and remediation of barriers across workstreams. The incumbent will also ensure that robust testing and assurance is effectively implemented and adhered to. 
•    In addition, the role ensures that barrier-related actions are accurately monitored, validated, and escalated to programme governance bodies where required. The successful candidate will play a pivotal role in facilitating cross-functional collaboration, driving project and stakeholder management, upholding governance discipline, and ensuring full alignment with regulatory expectations and programme objectives.

Strategy

•    The Phoenix programme has been started to develop enhancements identified to the Bank’s underlying capabilities that are required to execute a Group-wide restructure post a resolution event. 
•    The programme has significant regulatory oversight, and it is critical to deliver this programme ahead of the next Group Resolvability Assessment cycle.
•    The programme is pan-Bank and impacts both the Businesses as well as all Functions. The programme is being tracked closely by the Group Management Team and the Board Risk Committee.
•    The programme requires dedicated resources to support the Programme is executed with excellent quality in accordance to the Bank’s Project Delivery Standards

Business

•    Where require, manages conflicts in stakeholder expectations and alignment across multiple workstreams.
•    Understands risks and challenges when facilitating decision making for the desired outcomes
•    Presents clear options and recommendations, facilitates decision making and enables clear understanding in key stakeholders of risks, outcomes and trade-offs.
•    Regularly elicit feedback and share lessons learnt to incorporate best practice in a timely manner with stakeholders 
•    Mitigate the overall delivery risk for the Programme by working closely with stakeholders
•    Support reporting, communications and engagements to ensure Bank meets regulatory expectations
•    Drive appropriate communication to the stakeholders to ensure progress, risks and issues are communicated in a timely manner

Processes

•    Barrier register , Control & management : Own and maintain the programme’s barrier register, testing plans ensuring accuracy, completeness and timely updates. 
•    Track open issues, dependencies, risks and compliance and PMO teams to validate the barrier register, testing & assurance processes under the programme scope. 
•    Ensure alignment with regulatory expectations, internal governance standards and audit requirements.
•    Demonstrates compliance with the Bank’s programme management guidelines and standards.
•    Manages project governance through delivery of work and relevant Governance forums.

People & Talent

•    Demonstrate and act as a role model of the Group’s values and culture in the region 
•    Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement
•    Promotes a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
•    Be a self-starter who is able to initiate and successfully drive programmes and projects to completion with little management supervision

Risk Management

•    Works with various workstream leads to manage & track risks, issues, impediments throughout the programme and to follow up through its resolution.
•    Prepares good quality materials for governance meetings, as required.

Governance

•    When required appropriately escalates impediments and blockers to the Programme management and relevant Governance Forums and ensures ownership for the mitigating actions.
•    Support the Programme for the delivery of governance reports as required

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Businesses & Functions workstream of the programme 
•    Programme Director, Programme Manager, Project Managers, Programme Lead
•    Programme PMO, Phoenix

Remediation & Testing

•    Co-ordinate remediation activities across workstreams, ensure actions are clearly defined , owned and monitored 
•    Support and design execution of testing plans (including operational readiness, control testing and validation)
•    Liase with 1LOD/2LoD for feedback and challenge
•    Incorporate findings into remediation plans
•    Escalate delays and prepare PMO packs for the programme
Playbooks
•    Playbook development and maintenance – co-ordinate the creation, update and governance of programme playbooks covering barrier management, remediation, testing , reporting and stakeholder engagement
•    Standardisation and alignment – ensure all workstreams follow consistent, process, template and documentation standards aligned to regulatory expectations and programme methodologies.
•    Stakeholder co-ordination – work closely with SME’s, workstream leads to gather inputs, validate steps, and ensure the inputs are in line with the regulatory requirements

Management information & reporting

•    Build and enhance MI dashboards for weekly/monthly reporting, including progress summaries,trends and risk indicators for barrier register, remediation, testing and playbooks.
•    Develop automated reporting using advanced excel , macros/VBA/power BI and data visualisation tools
•    Prepare high-quality senior management and steering committeepacks with concise , data-driven insights 
•    Build and enhance 

Skills and Experience

•    Program/Project Management
•    Knowing and understanding Bank’s organisation structure, products and policies
•    Stakeholder Engagement
•    Communication
•    Knowing and understand Bank’s Technology and stakeholders 
•    Regulatory change, Governance and control 
•    Excel skills and Power point skills

Qualifications

•    Education bachelor’s degree from a reputable university
•    Languages English 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.