Job Summary

• In Standard Chartered Bank’s Corporate, Commercial & Institutional Banking (CCIB), we aim to be digital-first and data-driven, delivering enhanced client experiences, driving new wallet share and realizing untapped client value and market opportunities.
• Part of CCIB’s Digital Channels & Data Analytics (DCDA), we are building a complete end-to-end, digital-first client journey from onboarding, transacting to servicing and reporting.  We are passionate about developing and delivering Best in Class digital client experience through consistent, well designed, contextual user journeys across all our client touchpoints such as the H2H, API, Web and Mobile. 
• The Business Analyst of Standard Chartered Corporate Banking S2B Access is a role in the Digital Channel and Data analytics (“DCDA”) team within Standard Chartered’s Corporate, Commercial and Institutional Banking (“CCIB”) client segment.  The S2B Access platform serves our global clients across our 40+ footprint markets. As the BA of S2B Access platform, you will be executing on the strategic priorities through disciplined product development from Strategy to Go-to-market activities, be laser-focussed on delivery and time-to-speed. You will be working with a cross-functional team of product managers, engineers, and other stakeholders to deliver value driven digital capabilities for our corporate and institutional clients

Key Responsibilities

Strategy

• Roadmap/Backlog Planning: Execute on the product roadmap deliverables, analysing features and solution design, ensuring alignment with business goals and client needs and ensure all the product releases are managed as per the expectations. 
• Product Development: Execute through the entire product development lifecycle, from Inception to Build and Test, Deployment Activities (Pre-and-Post) and go-live (post go-live issue resolution, if any, ensuring timely delivery of features and enhancements.
• Domain Knowledge: Have working experience in Channels or Payments life cycle. Good Understanding of SWIFT MT and MX formats (PAIN, CAMT, PACS).
• Gather, analyse, and formalize user's business requirements and processes, evaluate on feasibility of implementation, and manage scope of the project. Walk through the stories and requirements with the Squad Product Owner
• Design & Architecture – Business Analyst to support PO in reviews on Solution Intent and mapping specification documents with business stakeholders and gets sign off.
• Functional Test Execution – Business Analyst to review both Test Cases and Test Evidence on defined requirements.
• Assist in managing and implementing IT projects with quality, scope and ensure IT deliverables are delivered on time and confirm to processes and standards.
• Business Analyst to Prepares project documentation such as Requirements Specification/Use case specifications based on Scope of Work and Business Cases defined by Product Owner.
• Bug and stories – Follow through priorities for bugs and stories into development stage based on requirement prioritization.
• Requirement Linkage: Ensure Traceability between Requirements and Test Evidence are being generated automatically in the ADO.
• Pre- Deployment Verification - Make sure all the controls are met prior to deployment (to production) or exceptions explicitly Approved by PO
• Post Deployment Verification (User Verification Test) - To ensure deployment is successfully completed in the production environment.

Business

• The role requires close partnership with Transaction Banking and Financial Markets businesses to gain in-depth understanding of the business strategies and objectives to develop and align the roadmap and priorities with business goals to meet client needs. Understanding of Cash Products and Commercial and Wholesale Payments business domain and technical integration through Host-to-Host channels is critical. 

People & Talent 

• Collaborate and execute on deliverables with a cross-functional team, including product managers, designers, and engineers, to deliver high-quality features and enhancements. 
• Ensure active communication of the vision, priorities and progress to the business to foster engagement, awareness and motivation.

Risk Management

• Identify and mitigate risks related to product development, compliance, legal, and security teams. To have strong engagement and liaison with these teams to drive the regulatory approvals required to ensure S2B Access channel remains compliant with banking and data protection laws.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

• Personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles  
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Serve as a Director of the Board 
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders

• Technology (Non-Interactive and Interactive Channels, DCDA Tech, Delivery Teams, Solution Architect Teams, Security Technology Teams)
• Digital Platforms and Products, DCDA (Cash, Common Platform Services, Data Analytics & Insights, Channel Performance & Measurement)
• Client Engagement, DCDA (Regional Teams, Digital Client engagement team, Digital Adoption & Growth team, Global deployment, Research and Insight team)
• Client Experience, DCDA (Design Operations, Design Product/Platforms)
• API & Open Banking Ecosystems, DCDA
• Project/Program Management Office, DCDA
• DCDA COO
• Transaction Banking (Cash, Trade, Financial Markets, Implementation Teams, Client Servicing and Onboarding) 

Technical Skills

• Minimum of 10 years of transaction banking or digital experience in financial or other transaction-oriented industry.      
• Previous project, product management and/or implementation experience in Digital Channels and /or Cash Management experience with understanding of ISO20022 capabilities.
• Experience in strategic planning and execution in a matrix organization.
• Competency in market analysis, sales and revenue forecasting, project planning and management, promotion development, and executing general product strategies.
• Ability to understand the importance of relationship building both with internal and external customers. 
• Effective and positive written and verbal communications especially when acting as a liaison between departments, internal employees/subordinates and clients.  
• Ability to create and deliver effective oral and written presentations/proposals up to a senior level of management. 
• Strong leadership and motivation capability, 
• Strong time management and organizational skills.
• Comprehensive solution-oriented thinker when dealing with clients, team members, internal functional departments and upper management. 
• Ability to effectively manage and motivate matrix resources to attain organizational goals and influence without direct authority
• Strong project management skills including planning, documenting, communicating and delivering the end result on-time.
• Ability to demonstrable domain knowledge of current industry and mobile commerce and payment ecosystem trends.
• Experience in a position of broad collaboration, influence and communication in a large organization. 
• Skills in meeting objectives through influence, inspiration, facilitation and team building or business degree in Computer Science or MBA.
• Excellent teamwork skills preferably with experience of working in teams spread across boundaries.
• Client-facing experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.