Job Summary

End to end ownership of the process around cost reporting services covering Function / Segment / Regional business portfolios. Ensure high quality service delivery through measurable performance metrics ensuring effective control and risk management along with stakeholder engagement.

Key Responsibilities

• Ensure timely delivery of services relating to Performance Management as agreed with the stakeholders in a timely and qualitative manner.
• Ensure services are delivered as per the service levels agreed; work with a cohesive team to produce the Analysis and Reports in a timely and accurate manner. Key responsibilities include timely delivery, robust analytical review of key deliverables, strengthening controls, and pro-active stakeholder engagement.
• Responsible for the preparing and review of various MIS / Variance Analysis; work on Ad-hoc by gauging the requirements from stakeholders and GFS vide governance activities in respect of processes managed (e.g. compilation of Key Risk Indicators, Dashboard, and Metrics etc).
• Effectively engage with senior stakeholders / business CFOs to deliver a shared agenda of improvements / enhancements.
• Challenge processes in order to achieve more effective processes and efficiency saves to the Organization. Participate and give suggestions in the transformation programmes focusing on elimination of waste and building scale; work with Change management teams to drive automation and simplification of processes.

Skills and Experience

• Collaborate with other functions in GFS to increase the effectiveness and efficiency of the business unit.
• Comply, Validate and Report all Key Performance Indicators within the overall service delivery framework. This includes identification, measurement, monitoring and control of all thresholds set as part of Governance Framework of the bank. Any breaches of the above framework are promptly highlighted to the line manager.
• Ensure Ops risk monitoring across all processes covered by the team and report key risks emanating from them to right forums.
• Ensure complete compliance with Group Code of Conduct and Social agenda of the organization.
• Develop key people management and stakeholder management skills to move into People Manager / SME roles.

Independent and Confident, able to work under pressure and handle multiple tasks

Qualifications

CA / MBA with minimum 6 years exp

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers