Key Responsibilities

1. Senior Network Engineer responsible for designing, implementing, monitoring and managing the network infra. The role can include designing system configuration
2. Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure
3. Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support 
4. Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
5. Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.
6. Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability. 
7. Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
8. Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
9. Communicating and interacting with clients for providing expert advice.
10. Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
11. Provide technical direction for systems migration and integration.
12. Meeting and exceeding defined service level metrics on timeliness and accuracy.
13. Work as a global team to manage the operations of multiple customers with multiple shift operations.
14. Focus on maximizing customer experience while optimizing costs

Skills and Experience

• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Installing, configuring and supporting network equipment including load balancer, Infoblox DDI (DNS, DHCP, IPAM), routers, switches, WLC, Clearpass, SDWAN, ACI and Firewall.
• Knowledge in automation scripting, implementation through automation.
• Knowledge in NGINX (open-source web server software) for load balancing. 
• Proven track record working with multinational teams.
• Demonstrated ability in handling complex, technical issues and providing timely solutions.
• Strong ability to interact, communicate, and influence vertically and laterally
• Ability to anticipate risks and successfully develop and drive mitigation plans
• Excellent analytical and problem solving skills
• Must be comfortable in delivering messages across a wide spectrum of individuals 
• Ability to navigate in complex and changing environment
• Proficient in Microsoft Project and Office (Outlook, Word, Excel, PowerPoint, Visio)
• Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure
• Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platform

Qualifications

Minimum 10 years practical experience in end to end management and execution of network project infrastructure deployment involving migration of application.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.