RESPONSIBILITIES

Strategy

Responsible to define strategy as applicable for Transaction Banking Sales and operationalize same, being aware and understanding of the Group’s business strategy from a CIB client segment and Transaction Banking products perspective as applicable for the role. 

Business

Responsible to identify potential opportunities to grow Transaction Banking business within the CIB client segment. Fully understand the bank’s product and channel capabilities to provide solutions appropriate to requirements of CIB clients, being aware and understanding of the wider business, economic and market environment. Identify, execute and deliver on the key strategic initiatives in accordance to the TB sales strategy. Drive TB revenue, liability and asset & contingent growth, product depth, cross-sell and returns   

Processes

Responsible to identify and recommend appropriate changes to streamline transaction journeys of CIB clients, being aware and understanding of the bank’s processes relevant for the job role. 

People and Talent 

Lead through example and build an appropriate sales and service culture within CIB. Engage with stakeholders to strengthen existing and build new professional relationships at every single interaction aligned to SCB values.
Set clear and challenging objectives for individual team member while ensuring that the overall business objectives are met. 
Coaching, guidance and management of team to ensure they deliver against financial and non-financial objectives.  
Identifying and addressing issues/opportunities for the performance improvement across the team.
Share best practices and client trends

Risk Management

Proactively identify risks associated with the Transaction Banking business and contribute to introduce appropriate mitigants, being aware and understanding of the bank’s risk appetite, controls in place. 

Governance 

Awareness and understanding of the regulatory framework, in which the bank operates, regulatory requirements, expectations relevant to the role. 
Manage all TB sales risk, conform to business standards, improve risk metrics and ensure no adverse audit findings.
Ensure all processes across TB Sales are followed in line with approved policies and procedures.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the Sri Lanka/CIB/Transaction Banking Sales team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
CIB Clients, Relationship Managers, Client Coverage Management, Operations teams, Implementation, CRC, Credit, Legal, Compliance, Finance, Financial Markets, Regulators, Local and Regional support teams.    

Other Responsibilities
•    Understand client requirements, identify opportunities to add value using products and services offered by the bank, deliver solutions priced appropriately. Continuously, engage to oversee delivery and seek replacements.

Qualifications

•    Internal training on product and channel capability. Engage with clients, Chamber of Commerce, and similar forums to build a personal brand and a reputation as a trusted advisor and Transaction Banking expert.  

Role Specific Technical Competencies
•    Transaction Banking product knowledge
•    Communication and presentation skills
•    Client relationship management skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.