Key Responsibilities

Strategy

• Participate effectively on all operations and service-related aspects so as to help business achieve it’s targeted objectives and thus from turnaround to transformation (doubling-down on what we have done well, focusing on how we build partnerships with others to deliver better outcomes) 

Business

• Ensure close collaboration with Business stakeholders (RM, Business Heads, service team and clients to achieve target objectives. 
• Perform moderately complex cash operations tasks.
• Improve processes through new ways of working, agile method so as enables us to serve our customers with top-of-class products and services.

Processes

• Be responsible for the execution of CMO activities by ensuring customers instructions are processed expeditiously and accurately in accordance to laid down processes and procedures so that the bank does not suffer loss in order to enhance bank’s profitability, reputation and quality customer service 

Risk Management

• Manage/mitigate risks as per banks risk framework guidelines
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, it’s clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices and escalating, managing and reporting control issues with transparency

Governance

• Ensure appropriate governance oversight for all matters relating with Cash management operations Products.
• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations from international and local regulatory bodies

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Internal-Business Unit Heads, RM, Client service managers, Transactional banking team GBS, IT team, PSS Technical support
• External-Clients, regulators (The Central bank of Tanzania, Tanzania Revenue Authority etc.) and stakeholders from other financial institutions.

Other Responsibilities

• Manage outsourced vendor contracts (Both intra-group and external vendor
• Participate on various technical related projects including regulatory projects covering cash management products.

Skills and Experience

• Data Analytical
• Anti-money Laundering policies & procedures    
• Banking products    
• Customer interaction    
• Operation risk    

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.