Job Title Here Experience Director

Title: Associate, FCC Controls Operations
Dhaka, BD
Job Summary
Strategy
• Support the Financial Control (FC) team to implement the vision, strategy, and direction for the Country FC and keep oversight on country FCSO, consistent with the vision and strategy for FC and in support of the Group’s strategic direction and growth aspirations.
Business
• Support analysing comprehensive impact of financial crime related regulatory /law enforcement matters on the relevant business area and operations.
• Support relevant stakeholders to take stances based on current and possible future policies, practices, standards and trends.
• Support resolution of competing requirements between regulations, for example between AML regulations and data privacy/bank secrecy or information security regulations.
Processes
• Support Process Owner for FCC-owned (sub-) processes under the Group’s Risk Management Framework, including implementation and roll-out of relevant processes and DOIs.
• Develop, keep-up-to date and recommend for approval by the relevant Risk Committee, appropriate FC Controls policies/procedures/DOIs to address financial crime risks, aligning with relevant regulatory requirements
• Support providing governance and oversight over the implementation of FC Controls -related policies and procedures in Country to ensure compliance with such policies and procedures.
• Providing governance and oversight on FCSO processes and controls related policies, procedures nd standards in Country to ensure compliance with such policies and procedures.
People & Talent
• Support/assist team members in achieving unit’s goal/objectives and be a team player.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Collaborate with training teams to input to training curriculum to support closing of capability gaps.
• Ensure to perform duties objectively, to support sustainable business growth and address financial crime risks.
• Exhibit leadership skills while doing job
Risk Management
As applicable to activities managed under FC Controls Oversight:
• Maintain oversight of risk mitigating action plans in Country FC.
• Challenge oversight on risk
• Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management
• Ensure that detection scenarios that are developed and deployed are fit-for-purpose and liase with Country FCSO for review and investigate in implementation process.
• Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Conduct periodic review of FCC and FCSO Risk Routines and metrics, track action plans and provide necessary guidance when required.
• Conduct controls on FCC processes/ activities to ensure operational functionality
• Conduct periodic quality review of case investigation and Quality Control activities by FCC case investigation, FCSO Case Investigation and FCSO QCO team; and set/ propose actions when required.
• Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
• Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
• Anticipate horizon risks in the area of financial crime that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.
• Ensure that significant investigations are concluded internally and externally where relevant (including cross-border).
• Provide intelligence inputs to support calibration of bank’s Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
• Support define the applicable control standards under the FCC Global Risk Assessment and ORF.
• Ensure that the relevant lists and database as used by the screening systems are up-to-date
• Review and assess existing systems and controls relevant to FCC to ascertain operational performance effectiveness
Key Responsibilities
Governance
• Support senior oversight of FC in-Country.
• Ensure tracking and remediation of surveillance and investigations related regulatory findings.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
• Propose control improvements, enhancements and simplifications where appropriate.
• Review the FC relevant policies and standards, and assess for requirement of any addendum/ dispensation for local regulatory alignment. Keep oversight on Country FCSO for similar activity pertaining to FCSO related policies and standards.
• Support all control checks undertaken by FCC under the Operational Risk Framework (ORF).
• Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
• Engage FCSO to analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC and FCSO functions.
• Support significant programmes of work in support of the financial crime compliance objectives.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the Bangladesh CFCR Controls Oversight team to achieve the outcomes set out in the Bank’s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Bangladesh Financial Intelligence Unit (BFIU)
•
• Internal / external stakeholders for FCC relevant activities / projects
• Country FCSO
• Compliance, Financial Crime and Conduct Risk (CFCR) units, Bangladesh
• FCC related internal / external vendors
• Regional FCC, ASA
• Group Internal Audit
Other Responsibilities
• Embed Here for good and Group’s brand and values in FCC Controls,
• Perform other responsibilities assigned by FCC Controls Operations Lead, Country Head of FCC and Country Head of CFCR.
Skills and Experience
Compliance Policies and Standards
Compliance Advisory
Compliance Review and FCC Assurance
Surveillance (including Screening and Monitoring)
Investigations
Compliance Risk Assessment
Regulatory Liaison
Manage Change
Manage Projects
Manage Conduct
Manage People
Qualifications
• Minimum graduate from any well reputed university
3 to 4 years of relevant work experience in the following areas:
• Awareness of key global financial regulations, particularly regarding AML and Sanctions.
• Awareness of Transaction Monitoring systems (e.g. Mantas, CCAML etc.)
• Analysis skills: able to analyse data, working knowledge of Internet and MS Office Suite & independently assimilate, investigate and evaluate information from disperse data sources to find out a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.
• Banking: knowledge in terms of customers, products and transactions
• Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude.
• Excellent communication in English (articulation and writing)
• Awareness of key Money laundering regulations, financial crime patterns and the ability to understand the money laundering risks involved in the products and services offered by the bank
• Strong risk mindset and understanding on enterprise risk management framework.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.