Job Summary

The Associate Director, Risk & Control, based in Dhaka, plays a pivotal role within Standard Chartered's Corporate & Investment Banking (CIB) Coverage Banking business. This position is responsible for partnering closely with the Country Head to manage end-to-end process risks within the Conduct & Control team, operating within a comprehensive Single Process Universe framework. The role commands accountability for the effective execution of the first line of defence, ensuring operational risk frameworks are enacted with precision and adherence to governance standards.

Strategically, this role supports the Country Lead by identifying and addressing risks inherent in the full spectrum of business processes, including those activities which may be hubbed or outsourced. By implementing rigorous control assessment standards (CAS), the Associate Director monitors and champions the efficacy of control mechanisms, escalating material risks through appropriate hierarchical channels.

On the business front, the Associate Director maintains a vigilant pulse on the economic and market environments impacting operations locally and regionally. They provide critical insight into the operational risk dimensions of new business strategies and initiatives, facilitating seamless adoption of corporate risk and control projects within the country.

The role demands operational rigor, ensuring all business-as-usual deadlines and key control indicators (KCI) are consistently met, while serving as a trusted escalation point for operational risk incidents within the country. Maintaining ownership of residual risk evaluation and remediation actions in partnership with centrally located or Global Business Services (GBS) teams is also essential.

The ideal candidate brings sophistication in risk management thought leadership, embraces Standard Chartered's commitment to integrity, and drives a culture that prioritizes risk awareness and compliance. This is a unique opportunity to influence risk governance in a dynamic and high-impact banking environment.

Key Responsibilities

Key responsibilities include acting as the primary liaison across business units and risk functions within the country or countries of operation to promote transparency and share best practices relating to operational risk management. You will be instrumental in supporting business teams to reduce operational risks and losses while ensuring that any material losses are thoroughly investigated and remediated to prevent recurrence.

You will identify any non-standard processes across the operations and ensure these are governed by robust control frameworks that receive appropriate approvals. Maintaining regular engagement with frontline Coverage Banking professionals and Compliance colleagues is crucial to keep all stakeholders informed about product changes, regulatory updates, policy shifts, compliance reviews, and audit findings.

People & Talent: Demonstrating leadership in cultivating a risk-conscious culture is vital. This includes setting the tone at the top for risk awareness and ethical conduct among Coverage Banking staff and collaborating with risk control partners across functions to embed these values.

Risk Management: You will be responsible for identifying and evaluating operational risks arising from new products, business lines, and regulatory developments, ensuring that effective controls are designed and implemented. Promoting awareness of risk governance responsibilities amongst all staff and upholding adherence to relevant policies within Coverage Banking is part of your remit. You will act as a proactive voice on emerging risks and contribute to building operational risk knowledge through targeted training programs.

•    Supporting the Regional / Country Heads in conducting peer reviews.
•    Responsible for developing strong working relationship with country, regional and global stakeholders to facilitate end-to-end investigation of business issues.
•    Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings.

Governance
•    Support Country Lead, Risk & Control in effective running of Country Coverage Banking Non-Financial Risk Forum (NFRF).
•    Support Country Lead, Risk & Control in ensuring adequate governance and oversight of operational risk in the country, through the escalation and appropriate resolution of risk exposures to the Country Risk Committee (CRC) and Non-Financial Risk Committees (NFRCs) as required.
•    Responsible for escalation of issues, blockages, challenges and trends to the Country / Cluster Head, Risk & Control and Country business head (s), as required.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Corporate & Investment Banking, Coverage Banking Heads in the country / countries
•    Regional and Country COO
•    Internal Audit
•    Regional / Country Heads of Risk & Control
•    Business & Country Compliance teams
•    Operations (GBS / In-country)
•    Client Enablement & Lending OperationsTeams
•    GBS Hub Teams
•    Country CFCR team
•    Regulators and their appointed auditors (where applicable)

Other Responsibilities
•    Embed Here for good and Group’s brand and values in Risk & Control team, Coverage Banking, Bangladesh.
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Key Requirements for the role
•    Knowledge of Transaction Banking and Financial Markets products – to enable assessment of cross-business issues.
•    Relevant business experience in operations, business analysis or project management.
•    Clear understanding of the Bank’s Operational Risk Framework or equivalent experience gained in other organisations.
•    Demonstrated history of applying sound judgement with critical thinking skills and courage necessary to perform a control role and maintain effective working relationships.
•    Strong analytical skills, detail-focused with the ability to interpret large volume of information.
•    Problem solving skills with ability to influence across all levels of business.
•    Ability to independently drive initiatives with minimum hands-on supervision.

Skills and Experience

•    Data Gathering and Reporting
•    Internal Controls
•    Operational Risk
•    Process Improvement
•    Regulatory Environment - Financial Services
•    Risk Management

Qualifications

• Possess a bachelor's degree from a recognised and reputable university, preferably in fields such as finance, business administration, risk management, or related disciplines.
• Have at least 5 to 6 years of professional experience in risk management, internal audit, business operations, internal controls, or a related function within the financial sector.
• Additional certifications related to risk management (e.g., FRM, CRM) are considered advantageous but not mandatory.
• Strong analytical and communication skills, with a demonstrated ability to engage with cross-functional teams and senior leadership.

Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.