RESPONSIBILITIES

• Strategy Awareness and understanding of the Group's business strategy and model appropriate to the role.

Business 

• To achieve set targets in terms of building assets set forth in Job Objective.
• To increase the client base of the Mortgage segment.
• To capitalize on cross-sell and up-selling opportunities
• To communicate with clients and potential clients for sales opportunities.
• To help and organize sales promotions (Campaigns, presentations, seminars, exhibitions, etc.) in co- ordination with the Branch & other sales channels.
• To ensure cost minimization/ control environment.

Processes

• Own and drive Customer Due Diligence, Reputation Risk, Anti-Money Laundering, Sanction and FATCA initiatives.
• Establish Risk Recognition and Compliance Culture.
• Ensure Control Environment is robust enough to receive Satisfactory Audit Ratings.
• Ensure proper documentation for CPBB business banking products and keep the error rate within acceptable level.
• Ensure proper documentation for Dormant/ Unclaimed Account Regularization.
• Provide service/ answer enquiries to the clients over the counter and over telephone.
• Conduct Need Based Conversations and create sales opportunities.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

Risk Management

• Work closely with Mortgage sales team in order to achieve targets set in revenue and numbers for Client Acquisition.
• Work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are duly adhered.

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Leadto achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• CPBB Business Banking team
• CFCC
• Legal
• CPBB Management
• CPBB distribution network
• CPBB BWC and SCF
• Credit
• CPBB Business Banking team
• CFCC
• Legal
• CPBB Management
• CPBB distribution network

Qualification

• Minimum Bachelor’s degree / Graduation/ B.Com.
• Minimum 1-2 years of experience (Preferable) / Inexperience (Fresh)

Role Specific Technical Competencies

• Microsoft Office

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.