Job Summary

• Lead the Bangladesh Financial Institutions (FI) Sales team to deliver on revenue growth targets for cash and trade.  
• Manage the team and guide them to achieve the goals set.
• Grow market share and be an innovator for new solutions.
• Work closely with other stakeholders like Relationship Managers, Product etc. 
• Ensure best in class service to clients and deliver the network to clients.

Key Responsibilities

Strategy

• To execute and manage the strategy for selling solutions across all Transaction Banking products to a portfolio of clients

Business

• Deliver the target revenue numbers for the Bangladesh Bank for the FI Sales segment.
• Grow/retain market share and ensure Bangladesh is a leader in the FI Sales segment for the market.
• Working in conjunction with coverage team, to agree & deliver revenue and activity targets for the client portfolio (based on client account planning) and actively call on client base to ensure client relationship strategies are implemented.
• To maintain ongoing contact with customers to ensure targeted level of return on Trade finance
• To manage transfer of best practices between markets, in order to leverage Transaction Banking capabilities with the client portfolio.
• Handle the inbound business from network locations

Processes

• To manage the Transaction Banking relationship across all products for a portfolio of clients.
• To undertake and manage RFP and deal processes for specific client base, to ensure optimal solution provided and presented to the customer; working with sales, product management and  operations to deliver the desired results. To ensure smooth deal implementation and adherence to high levels of service quality.
• To provide feedback to Product Management on customer needs, trends and market intelligence, and to provide direction on proposed project programme initiatives to central product management teams. 
• To keep abreast of customers’ needs, trends and product/market intelligence for new product developments/ enhancements, strengthening SCB’s competitive position in this field.
• Conduct Market events to share best practices standards and raise SCB visibility

People & Talent

• Manage, mentor and guide the team to help them achieve the targets set
• Provide senior coverage to the team while dealing with clients
• Provide a roadmap for the team’s career progression
• Ensure that the team is well aware of the compliance requirements for the business and for their individual responsibilities so that there is no breach
• Guide the service team to ensure best in class service is provided to the client

Risk Management

• Ensure adherence to risk management framework in identifying, controlling, monitoring and reporting of risk.
• Ensure sufficient actions are undertaken to mitigate, reduce and contain the identified operational risks.
• Undertake and/ or coordinate periodic business monitoring activities, escalating issues to the segment head.
• Work in conjunction with TBSM’s and FI to engage the client for successful closure of all RFIs (request for information).
• Ensure adherence to all financial crime and compliance (FCC) policies.
• While ownership rests with Coverage team, facilitate the obtain documentation for any escalation cases.
• Training to clients to ensure that they understand our risk and compliance requirements

Governance

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct.
   

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Account Managers
• Other Transaction Banking (TB) partners like Product, Implementation both in country and in the network location of booking
• Global and Regional Head of FI Sales
• FCC and compliance
• Credit and FI risk approvers
• Service Managers
• Operations in all booking locations

Skills and Experience

• Sales Proposal & Presentation    
• Client Relationship Management    
• Cross Selling    
• Strategic Sales Planning    
• Good Understanding of Cash & Trade     

Qualifications

• Education - Graduate or Higher from a reputed university
• Languages - English, Bangla

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.