RESPONSIBILITIES

•    Preparation and submission of regulatory reports relating to Loans, Credit Cards and Liability accounts.
•    Responding the regulatory queries on day-to-day basis.
•    Visit the regulator time to time for different issues.
•    Work with different regulators and internal stakeholders (Branches, CFCC, Tax, Finance, etc.) for handling the regulatory orders.
•    Drive different system related changes/UAT/UVT jointly with the implementation team and vendors.
•    Ensure compliance with the applicable Policies/Guidelines and relevant local regulations.
•    Manage the unclaimed account maintenance process, settle the customers’ claims, communication with central bank, periodic reporting & reconciliation.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    CPBB Business and other Operations Units

Qualifications
•    Minimum Graduate from a reputed University
•    Excellent communication (written and verbal) and interpersonal skills
•    A good team player and has the confidence to make decisions and act on the same
•    Has ability to work under pressure and meet tight regulatory deadlines.
•    Good command over computer applications MS-Office
•    Experience in the relevant field would be treated as added advantage

Role Specific Technical Competencies
•    Knowledge about Country Regulations relating to Credit Card products
•    Knowledge about Banking Companies Act
•    Communication skill
•    Computer literacy

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.