Job Summary

As an Officer in Regulatory Reporting within the WRB Operations team at Standard Chartered, you will play a pivotal role in ensuring regulatory compliance and operational excellence. Your primary focus will be on the preparation and timely submission of comprehensive regulatory reports related to Loans, Credit Cards, and Liability accounts. The role demands responsiveness to daily regulatory queries and proactive engagement with regulators through scheduled visits to address various issues.

This role combines detailed regulatory knowledge with excellent communication and cross-functional collaboration skills, requiring a high degree of organisation and the ability to work under pressure to meet stringent regulatory deadlines.

Key Responsibilities

•  Preparation and timely submission of comprehensive regulatory reports related to Loans, Credit Cards, and Liability accounts.
• Collaborate closely with multiple internal stakeholders across branches, CFCR, Tax, Finance, and other relevant units to manage and resolve regulatory orders efficiently.
• Lead and support system-related changes by coordinating User Acceptance Testing (UAT) and User Verification Testing (UVT) alongside implementation teams and external vendors.
• Ensure adherence to company policies, guidelines, and the local regulatory framework is fundamental, as is managing the unclaimed account maintenance process, including claim settlements, communications with the central bank, as well as periodic reporting and reconciliation tasks.

Regulatory & Business Conduct

• Uphold and champion the Group's highest standards of ethics, embodying and promoting our Values and Code of Conduct in every interaction.
• Take personal accountability for embedding an ethics-driven culture, ensuring full compliance with all applicable laws, regulations, and internal policies, both in letter and spirit.
• Proactively identify, escalate, and resolve risk, conduct, and compliance matters through collaboration with relevant teams.

Stakeholder Engagement

• Engage effectively with WRB Business units and various operational teams to ensure regulatory reporting and compliance objectives are met seamlessly.
• Maintain strong working relationships with regulators by facilitating visits and promptly addressing inquiries.

Process and Systems Management

• Lead and coordinate system update initiatives and testing cycles (UAT/UVT) with the implementation teams and external vendors to ensure system changes meet regulatory requirements.
• Manage the unclaimed account maintenance processes, including claim settlements, communications with the central bank, and comprehensive reporting and reconciliation activities.

Skills and Experience

The ideal candidate will demonstrate:

• Comprehensive knowledge of country-specific regulations concerning Credit Card products, with an ability to interpret and apply the Banking Companies Act effectively.
• Strong communication skills, both verbal and written, enabling clear and concise interaction with regulators and internal stakeholders.
• Proficiency in computer literacy, particularly in MS Office applications, enabling efficient data handling, reporting, and documentation.
• Exceptional organisational skills to manage multiple regulatory reporting deadlines and coordinate diverse stakeholder inputs.
• Experience in a banking or financial services environment dealing with regulatory compliance and reporting will be an advantage.

Qualifications

• Minimum of a Bachelor's degree from a recognised and reputable university, preferably with a background in CSE or related fields.
• Minimum 2 years of relevant experience within financial regulatory reporting or compliance functions
• Experience in working with Python, Power BI, C+ etc. will be added advantage
• Excellent communication skills, both written and oral, to engage effectively with regulators, colleagues, and external partners.
• Demonstrated ability to work collaboratively within a team environment, taking initiative and making informed decisions independently when required.
• Capacity to thrive under pressure by meeting tight regulatory deadlines while maintaining accuracy and compliance standards.
• Proficient in computer applications, especially MS Office suite, including Excel for analytical and reporting purposes.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.