Job Summary

The Senior Audit Manager- SME Banking at Group Internal Audit (GIA) plays a pivotal role in the third line of defence, ensuring independent assurance of management's control over business activities. Responsible for executing the GIA Strategy, the role emphasizes customer experience, effective group change, and identifying efficiencies. The Senior Audit Manager-SME Banking joins a team of auditors to help execute the plan as required by the local regulations and other risks facing the organisation. He also acts as a team leader executing audits, adhering to professional standards, and promoting valued behaviours within the team. Engaging with various committees (when delegated by Head of Audit - HOA), the role involves representing GIA at formal meetings, challenging, and providing data-driven insights. Additionally, the Senior Audit Manager-SME Banking contributes to risk assessment, audit delivery, and ensures effective stakeholder management, thereby safeguarding the assets, reputation, and sustainability of the Group. The position also entails helping Head of Audit (HOA) in effective budget management, risk assessment, stakeholder engagement, and adherence to governance and regulatory standards. The incumbent leads by example, fostering a culture of ethics, compliance, and continuous improvement within the GIA function.

Key Responsibilities

•    Group Internal Audit (GIA) represents the third line of defence whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group. GIA provides independent assurance on the management’s awareness of risks and the effective execution of controls within their business activities (the first line) and of the relevance, effectiveness and monitoring of risk and related controls maintained by the Risk Framework Owners and Policy Owners (the second line). 

•    As defined in the Audit Charter, all staff in GIA must exhibit the highest level of professional objectivity at work. They must make a balanced assessment of all the relevant circumstances and not be unduly influenced by their own interests or by others in forming judgments. GIA will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the IIA. It is expected that all members of GIA strive to operate as role models for the Group’s valued behaviours. GIA methodology has defined “Habits of a Human Auditor” which are aligned to the Group’s valued behaviours and communicated across the function. 

In addition to the responsibilities defined in the Audit Charter to protect the assets, reputation, and sustainability of the group. The Senior Audit Manager- SME Banking is expected the followings:

Strategy
Awareness and understanding of the business strategy and risk management.

Processes
•    To act as Team leader/member, as necessary, on assigned audit work primarily involving WRB, SME, Bangladesh country regulatory specific work as well as other WRB areas across the Group. This will entail working on the audit to deliver the Audit Planning Memo, Process Risks Controls Matrix, agree issues and action plans with management and submission of draft report to the Team Manager for review. 
•    Support adherence to the GIA methodology in all areas of the audit engagement, as well as raising awareness and understanding of the methodology.
•    Demonstrate sound knowledge of both business and technical areas and expert knowledge in the audit process, including the GIA system, so that audit work is carried out to a high standard that meets all methodology and GIA system requirements.
•    Take the lead in presenting the draft report in the GIA report review process (to the tollgate or report approver) when working as team leader; and
•    Monitor the implementation and delivery of the agreed issues and action plans for the audits assigned, understanding the key risks arising, provide advice on resolution of issues to auditees and action plan owners and escalate audit findings that remain unresolved.
•    Support the team manager/team leader by executing audit planning, fieldwork, reporting and issue tracking for work assigned in an efficient and effective manner such that audit work meets the given budget, quality standards and timelines required by the GIA methodology.
•    Evaluate quantitative and qualitative data to diagnose underlying issues, pattern and root causes, as a part of regular audits. Highlight any process improvement/cost optimization opportunities within or outside audit engagements. 

•    Monitor/track assigned audit issues and action plans, and report overdue items for audit lead/ managed to the appropriate responsible person within GIA for escalation to the appropriate business manager and/or governance committee for resolution.
•    Apply a high level of attention to detail to ensure audit reports are accurate, clear, and articulate key risks, root causes and impact.
•    Ensure timely escalation of delays in conforming to methodology standards, both to auditee management and GIA management.

Analytics  Responsibilities
•    Apply data and analytics techniques during the audit cycle for better efficiency and effectiveness
•    Contribute to the design and implementation of effective continuous monitoring and automated testing strategies using analytics
•    Work with key stakeholders to understand data flow, data points for key systems relevant to the audit portfolio

People & Talent
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
•    Demonstrate strong leadership and ability to motivate and guide audit team members. 
•    Influence change within the department by highlighting potential enhancements. 
•    Identify growth areas at the start of each audit and discuss with the team members on how best to work on them during the audit. 
•    Provide written performance feedback to team members at the end of an audit.  
•    Identify and successfully complete key internal training for self-development.
•    Facilitate the development of audit team members by providing on the job training and recommending formal training to support GIA activities

Risk Management
•    Help to update HOA, the Continuous Risk Assessment on a regular basis to identify changes in risk profiles and document these in a timely manner, proposing changes to the assigned audit plan, as appropriate.
•    Early identification and escalation of risks, issues, trends and developments to relevant stakeholders and HOA. Be prepared to raise issues/concerns outside the normal audit process.
•    Attend relevant meetings relevant to assigned functions/business (if delegated by HOA), provide insights and meaningful challenge, ensuring risks are appropriately identified, discussed and timely remediation plans are put in place.
•    Adopt an anticipatory approach to risk assessment through stakeholder engagement and monitoring of the external environment to improve audit planning; and
•    Review MI and reports regularly to keep up to date with key trends within the business and audit deliverables.

Governance
•    Support the HOA in assessing the effectiveness of the governance, oversight, and controls in the business and, if necessary, oversee changes in these areas.
•    Awareness and understanding of the regulatory framework, in which the Business operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Designated business and function stakeholders typically related to individual audit assignments and continuous monitoring.
•    GIA stakeholders – fellow Team Leaders, Team Members and Managers, Product, Functional, Country and Regional Heads of Audit.

Other Responsibilities
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
•    Perform Ad Hoc activities assigned by HOA/ GIA Senior Management.
•    Confident and courageous to raise and escalate ideas or concerns in a professional and timely manner.
•    Proactive, self-directed and able to work with minimum supervision.
•    Ability to work within a global team, including leading audit team members remotely.
•    Ability to exercise good judgement and objectivity.
•    Demonstrate understanding of and commitment to the Group’s core values.
•    Ability to commit to limited business travel.

Qualifications

•    Bachelors' degree with Professional qualifications (Audit, IT, Credit) is desirable but not mandatory
•    Training-Experience in data analytics tools, IT skills, Corporate/SME Credit, Trade are preferred.    
•    Languages- Strong communicator, both written and verbal, with an ability to influence and an ability to gain the respect of senior management, regional stakeholders, peers and their teams
•    Working experience with analytics/visualisation tools such as PowerBI, Tableau, or similar tools, and is able interpret and generate data insights using data visualisation 
•    Certifications around analytics and AI/Gen AI will be an advantage

Skills and Experience

•    Data analysis and insights (generation and interpretation)
•    10-12 years of relevant experience
•    Basic Tools (MS Excel, Power BI etc.)
•    In-depth understanding of SME risk management and associated control requirements.
•    Strong communicator, both written and verbal, with ability to clearly explain controls to be tested and risks identified to audit and business management;
•    Confident and courageous to raise and escalate ideas or concerns in a professional and timely manner;
•    Proactive, self-directed and able to work with minimum supervision;
•    Ability to work within a global team.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.