Job Summary

•    Jobholder works independently and reports to Head of Financial Market Operations, Bangladesh. This is a leadership role within FMO team and Job Holder is responsible for managing the Product Support unit within the department and ensuring all the regulatory reports from FMO are prepared and submitted in compliant manner including cater new reporting requirement in FMO also maintaining all the data/MIS related to FM. Ensure all the team members in Product Support unit are adequately motivated and delivered the result accordingly. Leads the FMO Investigations & Monitoring Nostro Reconciliation in FMO. As a Contract Owner maintain all the IGAs in a compliant manner ensuring SLAs are regularly maintained, renewed. Act as a Department Coordinator during disaster scenario and update all the BCP and BIA accordingly. Act as Visit Coordinator during regulatory inspections related to FMO. Represent FMO in NFRR and FRR forums. Lead the EOD rate upload process in Bangladesh. 

Lead the Product Support Team in managing below functions of Financial Markets Operations

•    MIS and Regulatory Reporting function
•    Confirmation tracking, matching of FM transactions 
•    Maintain static data in FM TP systems for Bangladesh
•    Manage and Supervise the M7 items and effectively managing the Operations Risks.
•    Work proactively to complete the new regulatory obligations in FMO.
•    Single Point of Contact for regulatory reporting unit in FMO and provide timely response to the regulators and other stakeholders. Act as a visit Co-Ordinator during regulatory inspections in FMO.
•    Manage IGA/SLAs as a Contract Manager.
•    Manage BCP as Disaster Recovery co-ordinator.
•    Drive various group or country driven project in FMO.

Strategy

•    Run the Product Support Team of Financial Market Operations Functions in Bangladesh in terms of Regulatory Reporting function in FMO ensuring preparation and timely submission of group, local & central bank reports, Perform Confirmation tracking, matching of FM transactions, Maintain static data in FM TP systems, Supervise and coordinating with BRM for managing operational risk control in FMO. Review and clear the M7 items.

Processes

•    Ensure that operations people are properly following up KCS/CST requirements.
•    Ensure that required records and details are maintained in daily KCS/CST according to group guidelines.
•    Assist RP to perform KCSA/CST/KCI/KRI checks on regular basis, record findings and exceptions along with sighted supporting evidence.
•    Prepare & submit daily Foreign Exchange position return to Central bank.
•    Prepare & submit the weekly, monthly, half-yearly & yearly reports to Central Bank.
•    Ensure maintenance of accurate static data in FM TP systems with the help of GBS team.
•    Process Repo/RevRepo with Central Bank and other local banks.
•    Perform required transactions in FMI (for new securities purchase, Repo/RevRepo).
•    Ensure that required FMI transaction confirmations are sent & received.
•    Daily verification of FMI balance and its corresponding account balance in GPTM.
•    Ensure collecting and maintaining required customer documents (Contact list, Dealing Mandate) 
•    Communicate and consolidate cash denomination status received from branches. 
•    Monitor and Supervise Failed Trade Activities
•    Supervise the Nostro Investigation Activities
•    Conduct and/or supervise Sanction screening process of FMO. 
•    Matching confirmations (inward & outward) in Razor module and ensuring authenticity of authorized signature.
•    Preparation and submission of monthly reports to regional office within the stipulated time.
•    Updating Markets Operations database in share points in time.
•    Provide local management teams with various necessary reports. 
•    Prepare and maintain different MIS database for the department.
•    Collect and maintain updated authorized signatory list of customers.

•    Collect SSI from counterparts and send request to GBS team for updating them accordingly in FM TP systems in Bangladesh. 
•    Calculate & convey the monthly CRR & SLR requirements to the ALM Dealers 
•    Provide dealers and FMO team with various statistical information, as and when required.
•    Prepare and circulate the daily PAR Rates for revaluation. 

Business

•    Provide senior oversight and face off to senior stakeholders both internally and externally across BB officials, COO, Sales & Trading Business Leaders, Risk, Compliance, Technology and Operations 
•    Lead and represent Product Support team in FMO to enable the Bank to meet regulatory objectives and simplification targets.
•    Drive global consistency and transparency by defining and maintaining a catalogue of services and capability matrix.  
•    Establish efficient BAU day-to-day operations and serve as point of escalation for FMO/BCS stakeholders internally and externally.  
•    Awareness and understanding of the wider business, economic and market environment in which the Markets businesses operates. 
•    Drive new business initiatives to aid revenue and growth priorities. Promote controlled growth through enabling efficient processes and effective controls 

Risk Management

•    Define strategy for processes and technology needed to aid risk identification, assessment, remediation, and on-going monitoring. 
•    Regular review of the control framework to progress towards a preventative, and automated control landscape.
•    Own, drive, and / or participate in remediation programs to mitigate risk to the business.
•    Develop and maintain documentation that will provide minimum standards and guidance for all processes in BCS.
•    Ensure adherence to the Enterprise Risk and Operational Risk Frameworks

People & Talent

•    Supervise the Product Support Team in FMO on their BAU Activities. 
•    Manage team talents to achieve strategic goals through engaging them through in the job learning, formal & Informal trainings and succession planning.  

Governance

•    Embed strong & effective governance principles across the FMO under BCS organisation.
•    Develop metrics to monitor business processes, and to supply indicators of risk and performance.
•    Produce effective supervision guidelines and embed into BAU across all Markets business lines supported by BCS.
•    Provide effective challenge on forum, above and beyond those owned by BCS. Live and breathe the #NeverSettle value.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
•    Provide leadership within the BCS organisation to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements. 
•    Takes a proactive approach to implementing Just Culture and emphasising the importance of the groups’ valued behaviours regularly through retrospective sessions with the team and Channels townhall sessions. 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
•    Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics.  Comply with relevant policies, processes, and regulations, as part of the culture.  

Key stakeholders

•    Head of FMO/ Lead Markets Business & Client Solutions
•    Markets Dealers in Sales and Trading
•    COO
•    Manager and Officer CDU/ IMO
•    Manager and Officer Trade Service Delivery
•    Manager and Officer Cash Management Operations
•    Manager and Officer of Technology
•    Central Bank officials
•    Related other bank officials
•    Corporate and interbank Clientele

Other Responsibilities

•    Embed Here for good and Group’s brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Skills and Experience

•    In-depth knowledge of financial markets, Foreign Exchange, Money Markets, Fixed Income, derivatives (flow and structured), financing products and understanding of products front to back operation process.
•    Possesses an analytical mindset along with strong interpersonal skills and the ability to confidently communicate, adapting one's style to both Front Office and offshore colleagues.
•    Provide independent challenge and drive management actions at senior level to deliver targeted outcomes.
•    Demonstrate strong teamwork with internal and external groups. Introduce and implement new controls and process changes required to support the transformation initiative.
•    Thrive on working in fast paced environment while maintaining attention to detail.
•    Proven problem solver using quantitative techniques, strong analytical skills with ability to develop proof of concept frameworks and business cases. Proficient in data analytics – PowerBI, Tablueu.
•    Fast learner with the ability to think out of the box and provide solutions.
•    Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
•    Leadership
•    Industry knowledge – regulatory and technology tools
•    Technical skills in MS Excel for complex data analysis, automation, and efficient data management
•    FM – Products – Foreign Exchange 
•    FM – Products – Money Markets
•    FM – Products – Fixed Income and Repo
•    FM – Products – Derivatives
•    Understanding of Risk and PnL
•    System knowledge – Murex, Razor, Bloomberg, GPTM, 
•    End to end trade execution workflow
•    FM – Products – Commodities
•    FM – Products – Credit Derivatives

Qualifications

• Minimum Bachelor’s degree with 7+ years of banking industry experience
• Strong knowledge of financial markets (FX, Money Markets, Fixed Income, Derivatives, Financing products) and end-to-end operations
• Proven analytical and problem-solving skills; proficient in Power BI and Tableau
• Excellent communication and teamwork skills with internal and external stakeholders
• Adaptable, resilient, and innovative with the ability to thrive in dynamic environments

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.