Job Summary

The Pricing, Billing & Analytics role in the FSS Product Management team ensures the function prices its products and services in a commercially sound way, bills clients accurately, and uses data to understand where value is being created or lost. It brings together pricing discipline, billing control and analytics insight so that CIB can protect revenue, improve profitability and make better commercial decisions.

The role helps the function succeed by giving cross-functional teams (including Product, Sales, Operations and Technology) clear insight into pricing performance, billing accuracy, revenue leakage and client profitability. It turns complex data into practical actions, strengthens controls across pricing and billing processes, and supports improvements that make commercial activity more consistent.

Key Responsibilities

Pricing & Revenue Management
•    Drive execution of pricing and repricing activities to support revenue optimisation and client profitability.
•    Own and drive the business approval process, building commercial models for products and solutions and managing the governance with stakeholders around sign off
•    Analyse client pricing lifestyle to identify revenue uplift opportunities, pricing gaps and fee leakage across segments and markets.
•    Support development and implementation of pricing strategies in collaboration with Product, Sales and regional teams.
•    Contribute to continuous improvement of pricing frameworks, tools and methodologies to enhance consistency and effectiveness.

Billing & Operational Excellence
•    Drive operational efficiency by reducing friction, improving processes and supporting digitisation initiatives across pricing and billing workflows.
•    Ensure adherence to governance, risk and control standards, maintaining strong oversight of billing accuracy and operational risk.
•    Support transformation of operational processes to enable scalable, efficient and resilient service delivery.
•    Own the end-to-end pricing and billing operating process, including pricing data maintenance, billing inputs, approval tracking, fee implementation follow-through and issue resolution

Digital Fluency & Data Analytics 
•    Use AI and automation tools to accelerate data preparation, streamline pricing and approval processes and generate faster insight for revenue, profitability and control decisions.
•    Use analytics to identify pricing opportunities, revenue leakage and optimisation levers across products, clients and markets.
•    Develop dashboards and reporting to track pricing effectiveness, billing accuracy, revenue outcomes and client profitability.
•    Translate data into practical recommendations that improve commercial decisions, strengthen controls and support continuous optimisation.

Stakeholder & Commercial Execution
•    Collaborate closely with Country Coverage, Sales, Product and COO teams to drive pricing initiatives, support deal execution and improve client outcomes.
•    Engage stakeholders across functions to align on pricing strategies, operational improvements and analytics-driven insights.
•    Support execution of fee and interest initiatives, including implementation of new pricing structures and bespoke pricing solutions.
•    Influence stakeholders through data-driven insights to drive adoption of pricing and billing improvements.

Governance, Risk & Control
•    Ensure compliance with internal policies, regulatory requirements and risk frameworks across pricing and billing activities.
•    Strengthen controls and governance processes to mitigate revenue leakage, improve accuracy and enhance audit readiness.
•    Maintain oversight of documentation and operational processes (e.g. SLA, BCP, governance requirements).
•    Partner with Risk, Compliance and Audit teams to ensure robust control environments and continuous improvement.

Motivations

•    Energised by finding the commercial story behind pricing and billing data, and turning it into actions that protect revenue and improve profitability.
•    Motivated by solving detailed, high-value problems where accuracy, judgement and follow-through make a visible difference to the business.
•    Driven by improving how work gets done, using analytics, automation and stakeholder insight to make pricing and billing processes simpler and stronger.
•    Curious and creative in exploring better pricing models, approval flows and ways of turning data into commercial action

Our Ideal Candidate

• 7 plus years experience in banking operations, pricing, revenue management, business-analysis or related environments.
• Experience working with data to generate insights and support decision making.
• Exposure to cross-functional collaboration across Product, Sales, Technology or Operations teams.

Role Specific Technical Competencies

Must-have Skills
•    Pricing Management 
•    Billing Analysis
•    Data Analysis 
•    Problem Solving
•    Risk Management (Credit, Market, Liquidity)
•    Client Advisory, Behaviours and Insights
•    Operational Monitoring
•    Portfolio Optimisation

Other Skills    
•    AI & Human Collaboration
•    Cross-functional Collaboration
•    Stakeholder Influence
•    Global Business Perspective

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers