As the Director for Relationship Management of Global Subsidiaries within the Corporate and Institutional Banking (CIB) division, you will play a pivotal role in strengthening and expanding our client relationships. Your core mission will be to understand and anticipate the unique banking needs of multinational subsidiary companies, providing tailored financial solutions that meet their business objectives. You will lead strategic initiatives that drive portfolio growth while ensuring compliance and risk management standards are upheld.

In this position based in Ho Chi Minh City, you will engage closely with key stakeholders, including senior executives within client organisations and internal teams across various functions. Your expertise in navigating complex financial landscapes and your ability to deliver clarity and guidance in dynamic environments will be integral to your success. This full-time office role provides the opportunity to develop your strategic mindset and decision-making capabilities in a globally recognised banking environment.

Working at Standard Chartered, your commitment to fostering collaboration, driving innovation, and delivering exceptional customer focus will contribute directly to our vision and purpose of enabling commerce and prosperity worldwide.

Strategy

• Work with the RAM / GAM / RMs on the development and implementation of the client strategy for the designated portfolio as identified through the Account Planning process
• Accountability for delivering financial performance objectives (revenues, costs.....) and  for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk.

Business

• Actively identify client needs across full set of product capabilities, originate new business and grow the franchise by capitalising on bank competitive attributes. Selectively developing new relationships where required.
• Engage key decision makers in clients’s regional and local buying centres to improve the quality of dialogue. Anticipate clients’ needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate.
• Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio.
• Bring strategic thought and vision as to how the corporate landscape is changing and where areas of growth lie relevant to the client portfolio.
• Stay abreast and anticipate the developments of the Industries / Markets in which our clients operate

Processes

Proactively manage the designated client portfolio to ensure:

• Close ties exist with key stakeholders eg. Financial Markets, Transaction Banking, Corporate Finance Risk, compliance, Country CEOs, Service Delivery, etc.
• Risks are appropriately identified and managed.
• The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation
• Key regulatory risks and concerns are raised into the governance framework throughout the Global Subsidiaries team
• All sales disciplines are adhered in accordance with CIB standards ie Account Planning, Call Reports, Deal Pipeline Management, static data management as applicable for the role.
• Develop opportunities through attendance at key Industry events as necessary

Risk Management

• Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified.
• Ensure that key regulatory risks and concerns are raised into the governance framework throughout the CCIB teams

• Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members.
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Country GS Head and Group/governance committees, as appropriate
• Sub USD5mn Account Management: If portfolio has sub-$5m accounts that are credit graded CG12-14, then actively manage these accounts to maximise recoveries and minimise losses for the bank. Ensure relevant systems and controls follow Group policies and procedures. The role needs to be performed as per agreed in the Role & Responsibilities document.

Our Ideal Candidate
•    Bachelor degree in Banking or Finance preferred.  
•    Ideally 5+ years experience in banking or other relevant environment
•    Risk & AML certified as stipulated by Bank policy 
•    Languages: English and/or local language skills as relevant to country requirements

Role Specific Technical Competencies
•    Manage Conduct
•    Risk Management and Internal Controls
•    Business - Strategy and Model
•    Business - Market Knowledge
•    Business - Products and Processes
•    Financial – Balance Sheet Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.