Job Summary

This role is a subject matter expert in implementing various detective Communication Surveillance monitoring controls, which are designed to detect potential instances of market abuse, misselling and non-public information risks. The incumbent is responsible for leading all AI/ML model implementation, finetuning and ongoing monitoring, adhering with the Bank’s model risk management and Responsible AI framework in implementation of advanced analytical solutions for the integrated Communication Surveillance programme.

Key Responsibilities

People & Talent
•    Lead through example and build the appropriate culture and values.  Set appropriate tone and expectations for junior team members and work in collaboration with stakeholders
•    Ensure the provision of ongoing knowledge transfer for team members

Risk Management
•    Identify key issues of the workstreams assigned and work towards resolving, if not escalating where required
•    Collaborate with other teams to ensure risks are comprehensively identified, assessed and managed.
•    Support all control checks approved by Operational Risk Framework (ORF) & be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework
•    Comply with and adhere to relevant risk management policies

Governance
•    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders

•    Other teams within Compliance Surveillance: Monitoring, Data & Optimization, Governance
•    Other functions within the wider Compliance function e.g. Advisory, Assurance
•    Strategy & Digital Transformation
•    Business/ Front Office
•    Technology
•    Vendors

Strategy
•    Responsible for operating various detective communication surveillance monitoring controls, which are designed to detect potential instances of market abuse, misselling and non-public information risks.

Business
•    Awareness and understanding the various market abuse regulations globally in which the Group operates
•    Understanding the Group’s business strategy as well as Compliance mandate in supporting the business
•    Subject matter expert of Surveillance applications, models and analytics in the department

Processes
•    Lead compliance with the Bank’s model risk management framework, policies, standards and Responsible AI for the programme in implementation of advanced analytical solutions
•    Lead all AI model implementation, finetuning and ongoing monitoring for the integrated Communication Surveillance programme
•    Techno-functional expert who is a critical bridging role between Technology, Strategy and Digital Transformation (Change team) and Surveillance business users.
•    BaU issues and enhancements – Ensure surveillance models and systems run reliably. 
•    Key point of contact for audit and regulatory inspections/exams within Communication Surveillance Analytics team – Lead and support the audit and regulatory inspections process (RFI, documentation, action items etc.) 
•    Pro-active identification of risks and concerns, including escalation to all relevant stakeholders
•    Timely mitigation and resolution of risks and issues, establishments of effective controls, in collaboration with all relevant stakeholders
•    Collaborate with stakeholders in instilling process discipline and oversight to ensure proper lining up of book of work aligned with Surveillance priorities
•    Continuous pursuit of simplification, optimization and automation through thoughtful design, doing things right from the get-go, enhancing current deficiencies to bring about efficiency, eliminating current pain points and mitigating production issues 

Other Responsibilities

•    Support the delivery of key priorities and initiatives aligned to the Surveillance Compliance scorecard 
•    Keeping people advised about important developments that may affect them and how they work.
•    Continually raising the bar on standards of performance.
•    Taking ownership of issues and be willing to work across organizational boundaries and structures i.e. horizontally and vertically.
•    Taking a bigger picture view – what delivers the best overall benefit for the team or the Bank.
•    Identifying ways in which development can be achieved with higher quality and lower effort.

Our Ideal Candidate

•  10+ years’ experience as a Techno-functional expert who is a critical bridging role between Technology, Strategy and Digital Transformation (Change team) and Surveillance business users.

•  Lead compliance with the Bank’s model risk management framework, policies, standards and Responsible AI for the programme in implementation of advanced analytical solutions

•  Lead all AI model implementation, finetuning and ongoing monitoring for the integrated Communication Surveillance programme

•  Key point of contact for audit and regulatory inspections/exams within Communication Surveillance Analytics team – Lead and support the audit and regulatory inspections process (RFI,

   documentation, action items etc.) 

•  Pro-active identification of risks and concerns, including escalation to all relevant stakeholders

•  Timely mitigation and resolution of risks and issues, establishments of effective controls, in collaboration with all relevant stakeholders

•  Collaborate with stakeholders in instilling process discipline and oversight to ensure proper lining up of book of work aligned with Surveillance priorities

•  Continuous pursuit of simplification, optimization and automation through thoughtful design, doing things right from the get-go, enhancing current deficiencies to bring about efficiency,

   eliminating current pain points and mitigating production issues

Role Specific Technical Competencies

•    Artificial intelligence / Machine Learning
•    Data and analytical skills
•    Project Management
•    Agile / Scrum
•    Written and communication skills
•    Problem solving
•    Collaboration 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers