The Director, Operational Risk role will have responsibility for supporting and execution of the Operational Risk Framework, its related Policies and Standards in line with the regulatory requirements of the Bank. The role is a 2nd line of defence role, where the role includes responsibility for overseeing, supporting, challenging and deciding operational risk matters at SCB UK. 

The role requires expertise in internal controls, issue management, risk and control and self-assessment processes in the Operational Risk domain, to ensure that the identified risk issues and associated remediation actions across the Bank are delivered and completed, with the highest levels of discipline and in line with Bank´s policies and standards.

Key Responsibilities

• Monitor compliance to the Board approved risk tolerances and effectiveness of the risk controls; escalate material exceptions to the senior management and Country Non-Financial Risk Committee.
• Guide through example and embed the Group's values and Code of Conduct in the Operational Risk function to drive adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Continuously assess the strategy and growth versus the internal operational risk profile and external environment; and inform the development of the business plans, products and process infrastructure.
• Ensure implementation and usage of the Operational and Technology Risk Type Framework across the processes and activities performed within the country.
• For new processes included to the process universe, validate and challenge inherent risk and residual risk assessment for resulting critical processes, including control standards and key risk indicators for continuous monitoring of the operational risk profile.
• For existing processes, validate and challenge inherent/residual risk assessments due to underlying process changes. Continuously validate and challenge changes to the residual risk assessments based on recent exceptions from control standards and key risk indicators, and other relevant internal and external factors.
• Review, challenge, recommend or support (within delegated authorities) Residual Risks, Treatment Plans and Risk acceptance plans for operational risks rated as per defined thresholds.
• Monitor and report material changes to the operational risk profile and escalate material exceptions to senior management and risk committees.
• Review and challenge the causes of the operational risk events and appropriateness of the mitigation actions. Report and escalate significant operational risk events and support the preparation of the root cause analysis. Approve (within delegated authorities) treatment plans for Material Risk Events.
• Develop and execute Operational Risk Training activities for SCB UK
• Review, challenge and decide on Product and Project/Change Management related approval requests in line with Operational Risk Policy & Standards 

Qualifications

• Education Relevant higher academic or professional education/qualification
• Training internal e-learnings apply
• Market Knowledge: Substantial experience in the banking industry, including demonstrated success in a similar role.
• Risk Management and Control: Demonstrated track record in successful management and expertise in process design and control.
• Regulatory Framework and Requirements: Awareness and understanding of the regulatory framework, in which the firm operates, and the regulatory requirements and expectations relevant to the Operational Risk function.
• Non-technical Skills: Relationship management experience — with external stakeholders
• Operational risk management experience.
• Business/function experience.
• A clear understanding of the Bank's approach to the management of operational risk, or equivalent experience gained in other organizations.
• Ability to leverage resources across the organizations to complete deliverables.
• Sound judgment and courage necessary to perform a control role and maintain effective working relationships.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.