Key Responsibilities

• Effective management & co-ordination of diary( including booking of internal & external meetings/appointments 
• Organise travel itineraries including meeting coordination, booking flights and transfers, booking hotel and other facilities, handling visas applications etc.
• Meeting arrangements and logistics thereof - scheduling, room bookings, catering, video conference call etc.
• Manage all procurement requests / Vendor Creation and liaise between various departments and external vendors
• Prepare and submit expense claims for reimbursement of business expenses and ensure company policy is adhered to
• Ensure expense claims, ePro and IT requests submitted by direct reports are in order before approval
• Raise e-procurement for payment made to invoices and tracking of payment status
• Raise SRMS for IT requirements, follow up and ensure closure of the requisitions.
• Handling of Employee portal system on HR matters and management of Line Manager’s direct reports
• Submit G&E on behalf of the team for events as necessary / T&E for the seniors when requested.     
• Driver management -   Pool car Driver time sheet + T&E review & Submission as and when required    
• Ensuring archives and files are maintained in effective format where necessary
• Administrative and logistic support for onboarding new employees
• Monitor attendance/leave plan, work lists and trainings of department
• Ensure confidentiality and privacy of all information in CEO office  including any and all client related matters, staff related private information, Bank records, policies and procedures
• Maintain departments email distribution lists, generic mailboxes, SharePoint, Shared Folder
• Provide administrative support to team members on an ad hoc basis.     
• Monitor Mandatory e-learning completion for self and LM before due date.   

• Assist with yearend review activities  
• Arrange events, conferences, MT Member visits & Board visits if any

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support CCIB team to achieve the outcomes set out in the Bank’s Conduct Principles: The Right Environment.
• Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Direct / Indirect reports of the CEO 
• Members of Morocco Rep Office
• Offices of other members of the Management Team+ Regional Team. Team members in the country.
• Team members across the region

Other Responsibilities

• Embed Here for good and Group’s brand and values in the Region. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Skills and Experience

• Microsoft Word
• Microsoft Excel 
• Influencing 
• Communication
• Stakeholder Management 
• Project Management 

Qualifications

• Excellent written and oral communication skills- English and French mandatory 
• The ability to work effectively with senior level staff throughout the organisation, across different countries and cultures, demonstrating a professional approach
• Working independently with minimal guidance whenever necessary
• Good working knowledge of Microsoft (including Outlook, Word, Excel and Powerpoint)
• Excellent telephone manners
• Ability to prioritise multiple tasks, work to deadlines and effectively manage time
• Be able to work under pressure 
• Strong awareness of and adherence to SCB policies (eg travel, expense policy, and being compliant)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.