Job Summary

Strategy
•    Provide structured support to senior leaders by preparing detailed presentations, briefing notes, and meeting packs.
•    Track all action points raised in leadership meetings, maintain an accurate register of owners and deadlines, and ensure that each item is followed through until completion.
•    Coordinate the consolidation of data and updates required for country and regional reviews, working closely with cross functional teams to make sure information submitted is complete, correct, and delivered on time.
•    Maintain a clear overview of ongoing priorities, deadlines, deliverables, and key commitments of both executives, ensuring their schedules and workloads remain organized and manageable.

Business
•    Support business activities by preparing client meeting materials, business summaries, and reports.
•    Work closely with Sales, Product, Operations, and other functions to obtain the information needed for business discussions.
•    Coordinate all logistics and documentation for leadership visits, high level meetings, and internal or external engagements, ensuring each event is prepared, structured, and executed smoothly.
•    Review business submissions received from markets and teams, check completeness and accuracy, and escalate missing inputs or required corrections to ensure the executives receive reliable information.

Key Responsibilities

Processes
•    Manage full calendar requirements for both executives, including scheduling, meeting coordination, travel arrangements, visa applications, accommodation bookings, and the preparation of detailed itineraries.
•    Process procurement requests, LPOs, approvals, vendor coordination, and billing. Ensure each transaction follows policy, carries the proper documentation, and is submitted through the required workflow.
•    Maintain updated documentation, trackers, shared folders, and administrative files. Ensure all records remain organized, accurate, and ready for review or audit at any time.
•    Oversee day-to-day office administration for the executives, including meeting preparation, follow ups, coordination with other departments, and timely completion of tasks that support operational efficiency.
•    Liaise with Finance to track invoices, confirm payments, and ensure that all vendor related expenses follow the proper approval structure.

People & Talent
•    Support the onboarding and offboarding of team members by arranging access, tools, system requests, and administrative requirements to help them transition smoothly into or out of the team.
•    Coordinate mandatory trainings, performance cycles, compliance requirements, and internal timelines, ensuring that team members complete required tasks within the given deadlines.
•    Maintain updated and accurate team records, including leave schedules, travel plans, approvals, and other personnel related information that supports planning and resource management.
•    Arrange team engagements, learning sessions, townhalls, and events, including all logistics, communication, and documentation needed to support a productive and collaborative environment.
•    Provide continuous and reliable administrative support to all team members, ensuring their work is facilitated and that operational tasks do not hinder delivery of business objectives.

Risk Management
•    Ensure adherence to internal policies, approval flows, and governance guidelines by reviewing documents, monitoring submissions, and confirming that each item meets the required standards.
•    Maintain strict confidentiality and secure handling of sensitive information, including executive communication, financial records, personnel matters, and documents marked as restricted.
•    Prepare materials and documentation needed for audits, governance checks, and compliance reviews, ensuring that all records are complete, traceable, and aligned with policy expectations.
•    Review expenses, payments, and supporting documents with attention to accuracy and policy alignment. Raise concerns or inconsistencies with the appropriate teams for timely correction.
•    Monitor operational risks related to documentation, timelines, and cross functional communication. Flag gaps, delays, or issues that may affect compliance or workflow integrity, and coordinate resolution with the relevant stakeholders.

Governance
•    Maintain an updated repository of approvals, submissions, policies and committee documents for easy access and audit readiness.
•     Work with Compliance, Operational Risk and other control teams to confirm policy requirements and ensure alignment with governance standards.
•    Ensure confidential governance documents are handled and stored securely.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Head of Cash Products, MEPA
•    Head of TB Corporates Sales, MEPA
•    Transaction Banking Head, MEPA
•    Products, Corporates Sales, Implementation teams
•    Internal support functions – Property, Finance, IT, Procurement and Vendor Management, Compliance, Legal, Corporate Affairs, 
•    External vendors and clients
•    Group level support teams for governance

Other Responsibilities
•    Embed Here for good and Group’s brand and values in United Arab Emirates; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Skills and Experience

•    Microsoft Outlook Calendar and Email Management
•    Microsoft Excel and PowerPoint
•    EASE / Concur
•    Procurement and Vendor Management Platforms
•    Meeting Platforms (Teams, Zoom)
•    IT Requirements for the Department
•    Understanding of Compliance and Conduct Requirements
•    SuccessFactors / Employee Portal / Position Org Chart Management

Qualifications

Education    Bachelor’s degree in Business Administration or related field    
Languages     Strong English writing and communication skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.