JOB SUMMARY

• Ensure governance of DIFC & ADGM operates to the highest SCB standards to provide Group leadership in UAE (DIFC & ADGM) through developing an overall strategy, delivering an integrated plan across the business and functions and balancing strategy, risk management, business conduct, governance, and stakeholder management. Operate with a high degree of trust and confidentiality with the SEO and all members of the DIFC & ADGM MG and RMT as necessary.

RESPONSIBILITIES
STRATEGY

• Support the SEO to drive the development and execution of overall country strategy and direction, ensure alignment with the AME Region as well as the Group.
• Continue to build on the DIFC standalone strategy as part of the UAE and contribute to the AME region.
• Take the lead in developing and driving the delivery of an integrated strategy for all businesses in the UAE (DIFC & ADGM).

BUSINESS

• Facilitate an integrated “One Bank” approach across the business and support functions. 
• Ensure the infrastructure is in place to support the business growth (people, facilities, technology, and processes), working with the SEO to recommend resource allocation.
• Ensure appropriate prioritisation of issues around risk, control, investment, people, projects and change management.

PROCESSES

• Own all SEO office processes, including those related to the role of Crisis Management Co-ordinator, OCIR Country Co-ordinator, strategy, and overall governance of the business. Including Monitoring and escalating within country to ensure continued compliance, preparing materials to support local regulatory engagements, Managing Country Playbook and SEO sign-off.

​​​​​​​PEOPLE & TALENT

• Role model the Group's values and culture in the DIFC.
• Support SEO and DIFC Management Group in developing and embedding a high-performance culture.
• Ensure the DIFC Management Group have the right level of governance and oversight on their relevant businesses and functions in the DIFC.  
• Work with the business and functions to ensure appropriate cover during the absence of DIFC Management Group members.

RISK MANAGEMENT

• Play a leading role in setting and maintaining appropriate risk management culture across the UAE (DIFC & ADGM). Participate in all Country Risk Governance meetings and assist the SEO in providing oversight of all risk matters in country, working alongside the risk owners to drive resolution of any material shortcomings. 
• Represent the SEO at various forums and specifically at all risk governance meetings for DIFC and ADGM offices. 
• Work with MG members and other key stakeholders (Country/Region/Group) to reinforce an effective control environment and assist in resolving material country issues that are cross-business and/or cross-functional in nature.

GOVERNANCE

• Provide challenge, counsel a sounding-board to the SEO in directing the overall DIFC & ADGM franchise. 
• Ensure that the highest standards of governance are adopted across each of the Bank’s operations in the UAE (DIFC & ADGM) and co-ordinate with the MG to ensure consistent practices are adopted across businesses where appropriate. Implement and maintain structures to support effective corporate governance in the country. 
• Oversee the governance of projects and strategic and governance initiatives impacting the country; holding the business and infrastructure teams accountable for project delivery and ensuring alignment to Group standards; challenging the Group and Region when necessary. 
• Take responsibility for setting the MG agenda and driving effective discussions and outcomes through the MG. Ensure the effectiveness of the MG and that all governance is adhered to (minutes, agendas and attendance).
• Take ownership for the fulfilment of all committee updates, management updates and reports from the UAE (DIFC & ADGM) to both Regional and Group stakeholders, including to Group Committees, Board updates and Regional meetings, including RMT. 
• Understand and balance, the Group’s objectives, and the expectations of both the home (FCA/PRA) and host regulators in the UAE (DIFC & ADGM), including DFSA and FSRA.

• Follow up on matters and issues on behalf of the SEO; manage closure of action items; ensure no overdue action items.
• Act as a prime contact point and coordinator for initiatives.
• Respond and proactively address issues as they arise, without the need to refer to the SEO.
• For ADGM governance purposes, take responsibility for all Governance issues in my area, bearing in mind the responsibilities and expectations of our regulator, and, where applicable, sharing best practice with ADGM Management Group for cross-learning.
• Ensuring awareness and acting within limits of ADGM branch licence, compliance with mandatory learning modules and escalations on a timely basis for the attention of the regulated officer (ADGM SEO).

REGULATORY & BUSINESS CONDUCT

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the SEO’s Office to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. 
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
• Support the SEO in building and maintaining exemplary conduct practices in the DIFC. 
• Operate as the Country Conduct Lead and take responsibility for driving the delivery of the Conduct Plan and resolution to any significant conduct issues as they emerge.
• During regulatory (and monitor) inspections, visits, or reviews, operate as a point of contact for all matters concerning the SEO office, providing timely and appropriate support, and serving as an escalation point for such reviewers where required. 

Key Stakeholders

• AME Regional CEO 
• UAE CEO 
• AME Regional CEO Office
• UAE CEO Office
• DIFC Management Team
• ADGM Management Team
• Government officials / regulators
• Legal advisors
• Key members of regional functions and Group teams

OTHER RESPONSIBILITIES

• Embed Here for good and Group’s brand and values in the SEO Office and the AME Special Projects and Governance Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

AME Special Projects and Governance 

• Execute Peer Reviews as and when required to provide assurance as the adequacy of the controls built into processes and their effective application.
• Work on specific projects/deep dives and ensure follow through, particularly when thematic issues arise; provide timely and succinct updates on issues/projects.
• Support the AME Head of Projects, Governance and Strategic Initiatives in delivering the regional strategy; change management agenda; through driving projects that are of regional importance, regional cross-functional business process improvements and ensuring consistency and efficiency across the region through alignment with global governance standards. 
• Support the AME Head of Projects, Governance and Strategic Initiatives to develop and implement an effective regional governance/control monitoring plan that supports operational resilience and growth in a responsible manner.  
   

AME Peripheral entities (non-banking subsidiaries) 

• Design and oversee a more robust approach to the governance of various AME Peripheral entities (non-banking subsidiaries) and minority investments to derive. increased transparency and risk early warning.
• Embed Here for good and Group’s brand and values.
• Manage the DIFC / ADGM in a way that embraces sustainability. 
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualification

• Experience in finance, governance, risk and in a management consulting.
• BA in Business Administration – American University of Beirut.
• Master of Science in Investment Management - Cass Business School.

Role Specific Technical Competencies

• Budget Management
• Business Acumen    
• Organizational Governance    
• Planning: Tactical, Strategic    
   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.