Job Summary

This role be responsible for efficiently and effectively completing all administration management and providing full Executive Assistant services to the Managing Director. Delivering high level of support and service consistently to benefit key stakeholders, both externally and internally.

Key Responsibilities

• To provide administrative and diary support to the Wealth & Retail Business (WRB) COO, EMEA: including diary management, prioritization of simultaneous meeting requests, availability, travel, and expenses.
• Point of liaison to manage internal/external stakeholder calls, appointments and relevant committee meetings associated with the WRB COO.
• Close coordination with other Personal Assistants and Business Planning Managers across the function to ensure appropriate cascade of updates and information.
• Collation of all relevant papers/documents in advance of meetings to be circulated appropriately when required.
• Ensure effective communication, discretion and confidentiality is always maintained especially where delegated authority to sensitive information has been granted.
• General on-site and in-person administrative duties as required; arranging building passes/floor access, desk and locker allocation, business cards, booking meetings, arranging meeting rooms with refreshments, handling mail, photocopying, scanning and re-assignment of document production where large volumes are required.
• Supporting the preparation of sensitive and confidential material and information; including presentations, spreadsheets, papers, and other business-related documentation as required by the team.
• Prepare and process travel and expense claims in a timely manner to avoid late payment fees.

Skills and Experience

•    Office applications and not limited to Outlook, Word, Excel, PowerPoint, Teams etc.
•    Business correspondence skills with excellent proficiency of English – written and spoken. 
•    Relevant work experience as Personal Assistant in a global, matrixed organisation.
•    Comfortable dealing with multi-cultural and diverse teams, languages, and time zones.
•    Responsive and able to pay meticulous attention to detail (particularly in documentation).
•    Good communication skills with strong command of English
•    A team player who demonstrates good interpersonal skills with ability to prioritise workload and manage conflicting priorities.
•    Able to multi-task and manage numerous deliverables effectively.
•    Excellent organisational skills.
•    High sense of urgency.

Qualifications

• Education – Bachelor’s degree.
• Languages – Fluent in English.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.