Job Summary

The Senior Manager for Cash Management Operations at Standard Chartered Bank UAE plays a pivotal role in ensuring the seamless and compliant operation of all cash management activities across the country. This position is responsible for directing front to back cash teams to deliver operational excellence, uphold stringent risk standards, and enhance customer satisfaction. Focused on adherence to both local regulatory requirements and global group policies, the role is vital in sustaining the bank’s reputation as a trusted financial institution and preferred banking partner.

This role demands proactive leadership, a comprehensive understanding of operational processes, and the capacity to foster collaboration between multiple stakeholders. The successful candidate will champion operational risk management and strive for continuous service improvement, driving the bank’s commitment to integrity, compliance, and exceptional service delivery.

Key Responsibilities

Key Responsibilities

As Senior Manager, you will oversee the comprehensive management of cash management operations ensuring all activities are performed efficiently, cost-effectively, and in line with internal and external regulatory frameworks.

• Lead and coordinate the daily cash management operations ensuring alignment with established service standards and regulatory compliance.
• Direct the team in conducting regular self-assessments and audits to confirm robustness and adequacy of operational control frameworks.
• Implement and champion operational risk policies, promoting a culture of risk awareness and mitigation within the team and broader organisation.
• Maintain up-to-date documentation of operational procedures and maintain a constant state of audit readiness to facilitate internal and external reviews seamlessly.
• Foster effective relationships within and across business units to ensure collaboration and operational coherence.
• Promote the bank’s values and ethical standards through exemplary conduct and continuous engagement with staff and stakeholders.
• Encourage and sustain a positive and inclusive working atmosphere through ongoing team development and stakeholder engagement initiatives.
• Lead initiatives to embed business conduct and regulatory compliance across all operational activities, ensuring full adherence to the Group’s Code of Conduct.

Regulatory & Ethical Business Conduct

The role requires a strong commitment to upholding the highest standards of ethics and professional conduct, embodying the bank’s core values and code of conduct. You will lead by example to instil a culture of integrity and transparency. This involves ensuring compliance with all applicable laws, regulatory requirements, and internal policies, advocating ethical decision-making within the team and business.

About Standard Chartered

Standard Chartered is a leading international bank with a heritage of over 170 years, renowned for its commitment to making a positive difference in the lives of our clients and communities worldwide. Our unique culture embraces diversity, inclusion, and innovation, empowering our people to challenge the status quo and deliver exceptional value.

Our purpose is to drive commerce and prosperity through our diverse global network, underpinned by our values of integrity, collaboration, and continuous improvement. Join us and contribute to a dynamic, values-led organisation that supports your growth and recognises your unique talents.

• Do the right thing: We act with integrity and put our clients at the heart of everything we do.
• Never settle: We continuously seek to improve and innovate while keeping simplicity at the core.
• Are better together: We celebrate diversity and inclusion, working collaboratively towards long-term success.

What we offer

What We Offer

Standard Chartered provides a comprehensive benefits package designed to support your mental, physical, financial, and social wellbeing, embedded within our Fair Pay Charter to ensure equitable and competitive compensation.

• Robust retirement savings, comprehensive medical and life insurance plans, alongside flexible voluntary benefits tailored to your individual needs.
• Generous leave entitlements including annual leave, parental/maternity leave up to 20 weeks, sabbatical opportunities up to 12 months, and volunteering leave supporting community engagement.
• Flexible working arrangements that accommodate a healthy balance between home and office environments, promoting productivity and wellbeing.
• Access to Unmind, a top-tier digital mental health platform, resilience development programs, Employee Assistance Programs, and dedicated mental health first aiders to support you through life’s challenges.
• A vibrant continuous learning culture offering numerous opportunities for upskilling and reskilling through diverse learning modalities.
• An inclusive workplace where diversity is celebrated, ensuring that every individual can thrive and realise their full potential.