Job Summary
Senior Relationship Manager Priority Banking is responsible for managing and developing relationships with high-profile clients to drive business growth and meet the Bank's strategic objectives. Provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.
Key Responsibilities
- Acquire New to Bank Priority Qualified Clients
- Provide service to the clients from the assigned portfolio such as dormancy removal, service requests etc
- Cross-sell products to the clients post clients need identification
- Increase Wealth Management Penetration in the assigned portfolio by adding New to Wealth Clients
- Migrate clients to digital channels for regular banking transactions
- Consume and convert the assigned leads
- Maintain Client Contact as per prescribed contact guidelines
- Implement Client Journey interventions for Priority
About Standard Chartered
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Visit our careers website to learn more about us: www.sc.com/careers.