Job Summary

Join a world-class Global Implementation team that drives seamless client delivery across Transaction Banking (TB) products and services. As a Client Implementation Manager, you’ll be at the forefront of client onboarding and solution delivery—managing complex integrations, driving project excellence, and ensuring clients experience a smooth transition from contract to live operation.

In this pivotal role, you’ll collaborate with global stakeholders across Product, Sales, Technology, and Operations to deliver innovative TB solutions that meet clients’ evolving business needs.

Key Responsibilities

• Support the execution of the Global Implementation Strategy and help strengthen the team’s global profile.
• Identify opportunities to uplift implementation practices and enhance the client experience.
• Actively participate in continuous improvement initiatives to optimize delivery models and processes.
• Manage end-to-end implementation of Transaction Banking solutions for key clients, ensuring timely, accurate, and high-quality delivery.
• Serve as the primary point of contact during onboarding—coordinating across internal teams and external client stakeholders.
• Understand client business strategies and align implementation plans with their operational objectives.
• Support post-implementation surveys and gather testimonials to strengthen client advocacy.
• Apply disciplined project management methodologies to manage timelines, risks, and deliverables across regional and global deals.
• Coordinate testing and user acceptance phases, including preparation of test scripts and training materials.
• Lead client training and post-implementation transition to business-as-usual servicing teams.
• Support RFP/RFI responses on implementation components as part of deal pursuits.
• Collaborate with Product, Sales, Channel, and Technology teams to design and deliver scalable, digital-first solutions.

Skills and Experience

Required:

• 1–3 years’ experience in Banking, Financial Services, or a similar industry.
• Proven track record in Client Implementation or Project Delivery roles with strong execution focus.
• Solid understanding of Transaction Banking products and client onboarding processes.
• Strong analytical and problem-solving abilities with high attention to detail.
• Exceptional communication and stakeholder management skills—both written and verbal.
• Demonstrated ability to manage multiple projects in a fast-paced, global environment.

Preferred:

• Working knowledge of API, systems, and technology integrations.
• Familiarity with digital banking solutions and treasury products.
• PMP or equivalent project management certification is an advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.