Job Summary
Lead the North SME Banking franchise to deliver sustainable growth, profitability, client acquisition, relationship deepening, portfolio quality and strong people performance, while maintaining effective governance, risk management and regulatory compliance.
Key Responsibilities
• Provide regional leadership for the growth and profitability of SME Banking across North
• Translate Malaysia SME Banking strategy into a regional execution plan covering target segments, product propositions and sales priorities.
Business
• Drive profitable revenue growth through new client acquisition and deeper relationships with existing clients.
• Increase client share of wallet and identify market opportunities that strengthen competitiveness and profit potential.
• Manage regional frontline activities and coordinate support functions to achieve agreed business targets.
People Leadership
• Team leadership: Set direction for the team, role‑modelling inclusive leadership and high standards of client focus, risk discipline and collaboration.
• Performance and conduct: Set clear expectations, remove obstacles to delivery, provide regular and constructive feedback, and reinforce expected conduct and standards.
• Coaching and development: Uplift the capability of the team by developing the skills, judgement, and experience required to perform effectively and progress in their careers over time.
• Thought Leadership and Market Positioning: Share sector, thematic and market insights with clients to strengthen strategic engagement and reinforce the Bank's market position. Partner with Industry, Product and Advisory teams to develop thought leadership content and client engagement initiatives.
Skills and Experience
• SME Banking & Market Expertise
• Business Strategy & Execution
• Revenue & Profitability Management
• Client Acquisition & Relationship Management
• Portfolio & Credit Risk Management
• Sales Leadership & Performance Management
• People Leadership & Talent Development
• Stakeholder & Cross-Functional Management
• Governance, Risk & Regulatory Management
• Market Insight & Thought Leadership
About Standard Chartered
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Visit our careers website to learn more about us: www.sc.com/careers.
