Job Summary

As a Relationship Manager within our SME Banking division, you will play a pivotal role in cultivating and managing strong client relationships to drive sustainable business growth aligned with the bank's strategic ambitions. Your expertise will be instrumental in delivering client-focused financial solutions including tailored credit facilities and facilitating a variety of banking transactions that meet diverse business needs. This dynamic role requires proactive identification and conversion of prospective clients to expand the bank's market presence and maintain a vibrant portfolio of active customers

This position provides a unique platform to showcase your capabilities in relationship management, strategic sales, outstanding customer service, and effective communication. It offers potential career advancement within multiple client segments, along with opportunities to transition into complementary areas such as Wealth Management and Retail Banking. By joining us, you become part of a forward-thinking team dedicated to fostering long-term client partnerships and business excellence

About our Wealth and Retail Banking Business
We serve over 13 million individuals and small businesses, primarily focusing on affluent clients across Private Banking, Priority Private, Priority Banking, and Premium segments. We are equally committed to supporting emerging affluent customers in their wealth journey, ensuring a robust pipeline of future affluent clients who benefit from our comprehensive, inclusive banking services

As a leading wealth manager across Asia, Africa, and the Middle East, our extensive local expertise combined with our broad international network uniquely positions us to leverage significant cross-border wealth flows. Our diverse product suite encompasses deposits, payments, financing, advisory, investment, and bancassurance services, reflecting our commitment to delivering holistic financial solutions

We have dedicated USD $1.5 billion to advance our Affluent banking division, focusing on enhancing frontline teams, digital platforms, client centres, and branding initiatives to support strong growth trajectories. Joining our team offers the chance to contribute to and thrive within an expanding and innovative financial institution globally recognised for excellence.

Key Responsibilities

In this role, your primary responsibilities will include

• Proactively identifying and qualifying prospective clients in alignment with the Bank’s strategic growth plans and market opportunities.
• Delivering client-centric financial solutions by structuring suitable credit facilities and conducting seamless execution of banking transactions to address client needs.
• Building and maintaining a robust portfolio of active clients through ongoing engagement and business development activities to ensure portfolio growth and client retention.
• Successfully marketing and selling an extensive array of banking products including Trade Services, Lending, Cash Management, and Wealth Management solutions, ensuring comprehensive client service.
• Preparing detailed credit proposals and loan applications that reflect clients’ business realities and conform to Bank policies.
• Collaborating closely with credit risk and underwriting teams to ensure high-quality lending decisions that balance risk and opportunity prudently.
• Implementing strategic business plans effectively to meet defined sales and revenue targets, while continuously monitoring market trends and competitor activities

You will be instrumental in delivering value to our clients by understanding their business contexts deeply and providing innovative financial solutions that support their growth objectives. Service excellence, compliance adherence, and ethical banking practices are integral to your daily operations.

Skills and Experience

The ideal candidate will bring a solid track record and skill set including

• At least five years of relevant experience serving business, commercial, or corporate clients in the financial services sector, demonstrating strong relationship management and sales capabilities.
• Proven success in new client acquisition and business development, with a strategic approach to identifying opportunities and converting prospects into loyal clients.
• Comprehensive product knowledge across Trade Finance, Cash Management, Lending products, and Foreign Exchange, complemented by a sophisticated understanding of local industries, supply chains, value chains, and the broader market environment.
• Experience managing accounts for international businesses, particularly within cross-border contexts, showcasing a global mindset and adaptability.
• Fluency in Mandarin is considered a strong advantage, facilitating effective communication with a diverse client base.
• Robust understanding of wealth management products and services, enabling holistic financial advisory capabilities.
• Excellent communication and presentation skills, capable of articulating complex financial concepts clearly to diverse stakeholders

These skills will empower you to deliver tailored client solutions, drive portfolio growth, and contribute to the bank's overall success.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.