Job Summary

In this role you will be part of the Payments Programmes Delivery team, focusing on Hong Kong related projects within the department Technology and Operations (“T&O”). You will be primarily responsible for the successful delivery of projects and other initiatives pertaining to internal and external payments. You will need to work closely with teams across all businesses and functions in country for a successful pan-bank delivery of critical projects, while maintaining a close collaboration with T&O, business and functions teams across the bank. 

Main requirements for the role are a proven experience in technology project delivery, proven knowledge in the Payments business and especially on Payments side, excellent relationship management and presentation skills. The role is otherwise based in GBS Guangzhou location, and is eligible for flexibility in working location as per the terms agreed with the line manager. 

Key Responsibilities

Strategy
•    Responsible for end-to-end delivery of projects in Hong Kong, or other locations as need be, as assigned from within the backlog of initiatives pertaining to Payments and with primary focus being on Cash business, but with impacts to other business including of Retail Banking, Business Banking, Financial Markets, etc.. 

Business
•    Provide the executives of the bank with useful, accurate and timely views and analysis of the status for managed projects
•    Partner closely with regional and bank’s leadership and key stakeholders of each project 

Processes
•    Responsible for successful delivery of managed projects in time, on budget and with expected benefits
•    Create transparency for backlog item progress, blockers, impediments, dependencies, and Product value metrics
•    Enforce high standards of quality, accuracy, and consistency in all managed projects
•    Setup and present at all project ceremonies, and prepare meeting materials of the right quality
•    Execute financial management processes and maintain transparent and high-quality financial forecast
•    Report on project status on request and in line with applicable Group processes

People & Talent
•    Maintain excellent working relationship with key contacts in T&O, Business, Finance, Risk, Compliance, and bank management at large, locally, and globally.
•    Sets appropriate tone and expectations for project team and work in collaboration with risk and control partners.

Risk Management
•    Identify and highlight project risks, identify risk owner, and propose mitigation plans
•    Be familiar and abide with applicable Operational Risk processes for project approval and delivery

Governance
•    Responsible for implementing and maintaining project governance as defined by Group policy
•    Ensure all project artefacts and assurance deliverables are as per the required policies and standards

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal
•    Cluster Head of T&O
•    T&O Management Team
•    Business Heads in Hong Kong and other locations, across WRB and CIB
•    Country and Group Technology Teams
•    Country and Group Teams across Operations, Finance, Risk, Compliance

External
•    Industry partners, Banking Associations, etc.
•    Software and hardware vendors

Other Responsibilities
Embed Here for good and Group’s brand and values

Skills and Experience

•    Proven experience in the management of technology projects
•    Proven relationship management skills
•    Deep knowledge of banking industry, businesses and processes, with focus on Payments and Cash business
•    Familiar with project managements tools
•    Excellent presentation skills for preparation of quality material at attention of senior management
•    Recognized certification of Project Manager and/or Product Owner
•    Certifications: Project Management Or Product Owner Certification
•    Languages: English, Chinese 

Role Specific Technical Competencies

•    Project Management
•    IT Project Planning and Organization
•    Emerging Technologies 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.