Job Summary

The role is accountable for shaping and driving the strategic direction of a Hive, ensuring multiple squads and journeys deliver cohesive outcomes that align with both Group and Domain priorities. They hold delegated authority to align backlogs, resolve cross-squad dependencies, and steer delivery governance to maximize value at scale. Their core ethos is to connect strategy to execution – making informed decisions that balance business priorities, customer value, and long-term capability uplift, while fostering collaboration and continuous improvement across the Hive.

Key Responsibilities

•    Accountable for translating Group and Domain strategy into Hive outcomes by aligning product roadmaps and squad delivery to customer journey, regulatory standards and business priorities – ensuring measurable value and continuous improvement across the Hive. 
•    Ensure the Hive’s purpose, mission, and value contribution to Group strategy are clearly understood by Product Owners, squads, and stakeholders.
•    Mentor and coach Senior Product Owners, and Product Owners, uplifting product ownership capability within the Hive.
•    Drive alignment to the One Delivery model, enabling consistent customer experiences, optimized capacity, and delivery efficiency across all squads and Hive. 
•    Embed Hive strategy into product roadmaps and squad backlogs that map to the end-to-end customer journey and regulatory requirements, driving cohesive, compliant and value-driven delivery across the Hive. 
•    Shape and prioritize Hive’s backlog and drive outcomes, ensuring squad roadmaps contribute to domain strategic outcomes and organizational scorecard priorities.
•    Provide transparency on Hive’s delivery, measuring and communicating outcomes against OKRs, scorecards, and benefit realization metrics.
•    Align investment and strategic direction across functions, ensuring collaboration across different Domains, and different Hives. 
•    Oversee delivery progress across squads, resolving cross-squad dependencies and risks to enable cohesive end-to-end outcomes.
•    Anticipate and address systemic organization impediments that constrain productivity, quality, or timely delivery across the Hive. 
•    Act as the primary point of contact for senior business leaders, technology partners, and external stakeholders on Hive’s priorities and outcomes.
•    Foster culture of continuous improvement, innovation, and agile mindset across squads and stakeholders. 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Key Responsibilities

Product Leadership, Engagement & Strategy

•    Champion the voice of the customer
•    Maintains a clear, compelling “north star” for the Hive, and ensure it evolves in response to market shifts, customer insight, and internal feedback.
•    Take ownership of the Hive purpose by ensuring each member fully understands and embraces the Hive’s vision & mission
•    Instill a high-performance culture and true “self-organizing” team by empowering the Squad, celebrate achievements, learning from review/feedback and conducting retrospective for continuous improvement.
•    Drive an outcome-over-output mindset squads by encouraging squads to focus on customer value and measurable results. 
•    Empower Product Owner to make decision for their squad within guardrails defined by compliance, architecture, regulatory, and standards. 
•    Create a psychological safety, trust, an environment where innovation and candour are valued.
•    Invest in the growth of Product Owners through coaching, peer learning, and capability building so that Hive’s maturity and consistency improve over time. 
•    Actively build relationships with key stakeholders i.e. Domain Lead, Engineering Leads, Domain Tech Lead, Solutions Architect, UI/UX designers, Business stakeholders to influence outcomes
•    Translate Group’s and Domain’s strategy into actionable backlogs that coordinate squad effort and Hive’s trade-off. 
•    Ensure that strategic investments include non-functional priorities (security, performance, resilience) , regulatory compliance, and technical health. 
•    Accountable for ensuring compliance and risk adherence of products and service, engage with stakeholders to ensure necessary controls are adhered to and approvals are obtained. 

Skills and Experience

• Tech Debt
• Software Product Delivery
• Enterprise Change Delivery
• Digital Transformation 
• Portfolio Management for Retail Bank
• Project Management
• Influencing Through Expertise

Qualifications

Requirements & Skills

•    Experience in global diverse organisation in building overall capability and technical expertise for 8+ years
•    Have a good understanding of digital on-boarding 
•    Experience in industry bench marking for technical skills
•    Experience in identifying skill gaps and mitigate risks to deliverables
•    Bachelor's degree in Business, Finance or a related field (or equivalent experience)
•    Previous experience as a Product Owner or similar role in banking product delivery using agile framework
•    Customer-centric mindset with a passing for delivery high-quality products that meet or exceed customer expectations and drive business value
•    Strong understanding of Agile principles and methodologies, including Scrum, Kanban, or Lean, and experience working in agile development teams
•    Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, stakeholders, and customers
•    Analytical mindset with the ability to prioritise competing demands, make data-driven decisions, and adapt to changing requirements and priorities
•    Leadership qualities with the ability to influence and motivate team members, foster a culture of innovation and collaboration, and drive results in a fast-paced environment
•    Knowledge of product management tools and techniques, such as user story mapping, personas, MVP, and other product roadmap development
•    Familiarity with SDLC processes and methodologies is a plus
•    Strong problem-solving skills and a proactive approach to addressing challenges and overcoming obstacles in product development and delivery
•    Relevant certifications to demonstrate expertise and commitment to the field e.g., PSPO I, PSPO II, CSPO

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.