About our Architecture, Technology Solutions and App Development Team

Want to be part of a team that focuses on what we can do instead of what’s already been done? This is your opportunity.  From BlockChain to AWS, deep learning and AI, you’ll work with the tools and platforms that you need to be successful. You’ll have the freedom to decide the different ways you want to grow – whether that’s by gaining diverse skills on a new project or deepening your expertise on innovative tech. Join us and you’ll find diverse paths, projects and people that inspire you to think outside-the-box and change the way people everywhere experience our products and services.

About our Technology and Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.  
 
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.
 

Job Summary

The Head of AI Engineering will be responsible for overseeing the development, implementation, and maintenance of AI technologies within the organization. This role will lead a team of AI engineers and data scientists, ensuring the standardization of AI applications, and establishing workflows and frameworks for AI deployment and testing. The ideal candidate will have deep expertise in AI, machine learning, software engineering and design patterns along with strong leadership and project management skills.

Key Responsibilities

•    AI Solutions Team Leadership: Lead and mentor a team of AI engineers and software engineers, fostering a collaborative and innovative environment. Drive the development of AI solutions that align with the company's strategic goals.
•    Standardized AI Models Onboarding: Develop and implement processes for the standardized onboarding of AI models, ensuring consistency and efficiency across projects. Create and maintain a comprehensive toolkit for model development, enabling efficient and standardized workflows for AI engineers.
•    Data Science Workflow Standardization: Create and enforce standardized workflows for data science projects.
•    Testing Framework: Oversee platform testing to ensure seamless end-user flows and high-quality user experiences. Design and maintain a comprehensive deployment testing framework to evaluate model serving, throughput, and performance. Also establish frameworks for model testing that focus on explainability, bias, ethics, and robustness, ensuring that models are reliable and fair.
•    Model Error Testing and Automation: Implement automated testing procedures to validate model performance and identify errors, continuously improving model accuracy and reliability.
•    AI Metrics and Observability: Define and monitor key AI metrics, establishing observability practices to track model performance and health in production environments.
•    LLM Routers and Guardrails: Develop and manage large language model (LLM) routers and guardrails to ensure safe and effective AI interactions.
•    AI design patterns: Develop and maintain AI patterns (predictive ML, statistical modelling, agentic workflows, LLMs, RAG-LLMS).
•    Cross-Functional Collaboration: Work closely with other departments to integrate AI solution.

Qualifications

•    Master's or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
•    Proven experience in a senior AI engineering role, with a track record of successfully leading AI teams and projects.
•    Deep understanding of AI, machine learning, and data science principles and technologies.
•    Experience with standardized model onboarding, deployment, and testing frameworks.
•    Strong knowledge of model explainability, bias, ethics, and robustness.
•    Proficiency in AI metrics, observability, and model optimization techniques.
•    Excellent project management and organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
•    Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
•    Passion for innovation and staying updated with the latest advancements in AI technology.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.