Job Summary

Strategy

•    Identify Right Corporate Partners target i.e., both size and natural need.
•    Develop Pitch book and professionally pitch at Corporate Partners for a ‘Win-Win’ business collaboration.
•    Successfully on-board quality Corporate partners, especially Taiwan-funded partners, contributing to Pan China Yearly QPC target across CPBB business  and cross border referral opportunity to Taiwan.
•    Conduct appropriately and professionally as SCB representative; no mis-selling/over-promise on Bank’s commitment to Corporate Partners.
•    Conduct & present factual Corporate Partnerships information, background and strategies.
•    Corporate Partners relationship management including running referral program and/or other initiatives at Corporate Partners to drive outcome as per planned.
•    Make regular monthly visit and conduct feedback to further improve/explore further product enhancement/platform integration and or other opportunities.
•    Lead the streamline business operation between Corporate Partners and SCB.
•    Lead end to end alignment with SCB internal stakeholders not limited with CPBB on Corporate Partners proposition implementation.
•    Track & monitor corporate partners performance as per approved financial plan and justification for corporate partnership renewals.
•    Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc.
•    Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage.
•    Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements. 
•    To keep abreast with latest bank policy, changes in regulations/compliances, budget controls as well as current market trends, clients’ needs, especially competitor strategies.
•    Regular review as per DOI and exceptional cases investigation and following up.
•    Commission verification & payment (PO/Payment notice & invoice collection).
 

Business
•    Prospect & pipeline Quality Corporate Partnerships with a sizable client base, especially focus on Taiwan-funded corporations for quality Taiwanese client acquisition.
•    Co-work with CN segment team to provide input for CVP development to acquire Taishang corporate & individual account to on board SCB 
•    Pitch SCB CVP to Taishang corporations to acquire QPC / Qualified payroll accounts  
•    Co-work with distribution RM and acquisition BDE to ensure smooth on boarding journey & pleasant client experience   
 

Key Responsibilities

Processes

•    Identify Right Corporate Partners target i.e., both size and natural need.
•    Develop Pitch book and professionally pitch at Corporate Partners for a ‘Win-Win’ business collaboration.
•    Successfully on-board quality Corporate partners, especially Taiwan-funded partners, contributing to Pan China Yearly Revenue target across WRB business  and cross border referral opportunity to Taiwan.
•    Conduct appropriately and professionally as SCB representative; no mis-selling/over-promise on Bank’s commitment to Corporate Partners.
•    Conduct & present factual Corporate Partnerships information, background and strategies.
•    Corporate Partners relationship management including running referral program and/or other initiatives at Corporate Partners to drive outcome as per planned.
•    Make regular monthly visit and conduct feedback to further improve/explore further product enhancement/platform integration and or other opportunities.
•    Lead the streamline business operation between Corporate Partners and SCB.
•    Lead end to end alignment with SCB internal stakeholders not limited with WRB on Corporate Partners proposition implementation.
•    Track & monitor corporate partners performance as per approved financial plan and justification for corporate partnership renewals.
•    Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc.
•    Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage.
•    Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements. 
•    To keep abreast with latest bank policy, changes in regulations/compliances, budget controls as well as current market trends, clients’ needs, especially competitor strategies.
•    Regular review as per DOI and exceptional cases investigation and following up.
•    Commission verification & payment (PO/Payment notice & invoice collection).

Risk Management
•    Adherence to laws and regulations, internal risk and compliance policies (including anti-money laundry, sanction, anti-bribery & corruption and relevant FCC risks) and the Group Code of Conduct
•    Establish the appropriate control and assurance mechanism to comply with all internal and external standards and policies
•    Proactively learn and take actions to ensure conduct initiatives well implemented 
•    Lead, educate, monitor and ensure the team to uphold bank’s high standards of conduct
•    Improve risk indicators, control indicators and discipline management data against 2020 performance 
•    Zero tolerance for any proven mis-selling case
•    Enhance client experience through continuous improvement in service delivery
•    Further strengthen conduct culture and compliance vigilance thru revamped Conduct Workshops in NA
•    regulatory complaint ratio <5%
•    Retail Net Promoter Score (NPS): Best-in- class
 

Skills and Experience

Governance：
•    Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc.
•    Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage.
•    Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements. 
•    To keep abreast with latest bank policy, changes in regulations/compliances, budget controls as well as current market trends, clients’ needs, especially competitor strategies.
•    Regular review as per DOI and exceptional cases investigation and following up.
•    Commission verification & payment (PO/Payment notice & invoice collection).

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead the [country / business unit / function[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
rities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders

•    Retail Banking each department
•    Corporate Banking
 

Qualifications

•    A University degree, major in Marketing, Business or equivalent is preferred.
•    Has Retail Banking background with minimum 6 years of working experience in banking/merchant acquiring industry.
•    Local residence, have existing relationship with external counterparts.
•    Have a positive working attitude and outlook in life. Willingness to work hard for desired outcome. 
•    Have a pleasant personality and personal values are aligned to SCB Corporate values.
•    Appreciates and understands Teamwork and collaboration.
•    Is Independent.
•    Ability to direct with clarity of thoughts in translating Strategic goals to task.
•    Skilled in various Internal & external stakeholders engagement and solutioning.
•    Have strong execution capabilities. Project planning & management skills are preferred.
•    Ability to lead and coordinate across multiple stakeholders to achieve outcomes.
•    Good presentation / negotiation / communication skills.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.