Job Summary

Provide general administrative support to CGM and CGM Office to ensure smooth running of the office. Principle driven and act discreetly in managing confidential and sensitive information and uphold high ethical standard.
•    Provide general administrative support to CGM including but not limited to: Calendar management, key records and files filing, expense claims, office maintenance, G&E registration, maintain gift distribution list for the visits made by the Group Executives and CEO/RGM/CGM
•    Day-to-day CGM’s schedule management, arrange meetings and prepare meeting materials in advance for CGM
•    File and remain the most updated CGM’s JO/JD/RP/CV/OBI. Maintain the most updated CGM one down& CGM’s JD & CGM’s handover letters and other related filing need to be done
•    Support preparation of budgets and stretch targets, current performance and forecast for the year, cost centre reconciliation report & monthly FCS maintenance
•    Daily management of Keys / Email & Distribution list / Gifts storage & Distribution list maintenance / Daily Payment / Vendor sourcing when required / Expense & Medical claims / Office maintenance / other CGM personal support if needed
•    Be familiar with company policy/regulations and strictly comply, including but not limited to: T&E, G&E, OBI
•    Build and update CGM contact database to capture relevant information on important contacts for CGM
•    Assist RGM/CGM office on internal communication when required.
•    Oversee branch planning, supporting the City General Manager in local business research, event management, relationships with key stakeholders including China and Group visitors, as well as branch data collation on a consolidated basis. 
•    Manage the office across various Businesses and Functions, coordinating branch-wide business activities particularly for Functions that do not have onsite presence (including HR, banking services and branch administration)

Key Responsibilities

People & Talent
•    Provide local support to HR team for the branches without HR onsite presence, mainly including Labor contract sign-off, onboarding and offboarding procedures, certification issuing, flexible Working application and other necessary support as needed. (optional, if the PA providing such local support to HR team, pls keep this item; if not, can be removed).

Risk Management
•    Conduct market research on local business potential, considering the strategy and business plans of the branch
•    Collate branch level reports for review by Branch Management Committee (Branch MANCO) and Regional Heads, consolidate updates from different Businesses and Functions in the branch
•    Organize meetings on behalf of Branch Manager (internal and external, including but not limited to Branch Manco, Risk Session and Regional governance meeting), prepare meeting pack, take meeting minutes and support follow up actions as needed. 
•    Coordinate local visit itineraries for China Executive Committee (EXCO) members and Group senior leaders, working closely with the relevant offices of the visitors on activity schedule, communication with local government and regulator offices, local travel logistics, as well as meal and gift arrangements
•    Strictly follow the bank chop policy to manage the branch chop and sub-branch chops
•    Strictly follow the bank license management policy and procedures to manage all branch licenses well;
•    Act as local risk manager to assist City GM in controlling the level of operational risk exposure that results from business / function unit activities in city branches (optional, if the PA taking the role as city UORM, pls keep this item; if not, can be removed)
•    Accountable for implementing and complying with AML and Fraud Prevention requirements when performing duties.

Governance
•    Handle business correspondences for the Branch Manager in line with branch priorities, in particular verbal and written correspondences with local government and regulatory officials
•    Support presentations to be conducted by the Branch Manager, including drafting presentation content and providing onsite support.
•    Perform other duties when required by RGM/CGM.
•    Coordinate local activities for Functions that do not have onsite presence, serving as these Function’s key contact point in the branch and facilitating functional activities, as required, across Business and Functions in the branch
•    Assist in BCP planning and execution in the branch

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Internal senior management team  
•    Business/function team in the city
•    Local regulators and government officers
•    External associations

Accountability Review /问责
•    Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
•    Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
•    Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank  
•    Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
•    Cooperate with any investigations or reviews on regulatory failure such as accountability review
•    理解、认同并遵守本地法律法规以及渣打内部政策中关于个人问责和职责的要求
•    根据本地问责法律法规的发展，以有效地确保并强化内控
•    审慎勤勉地履行岗位职责，以个人或团队成员的身份，为避免任何导致银行遭受或可能遭受法律制裁、监管处罚、重大财务损失或声誉负面影响而做出努力
•    对未遵守相关规范和流程、未适当履行职责以及未执行整改措施承担相应责任
•    配合任何关于违反监管规定的调查或审查，例如，问责审查
 

Qualifications

•    EDUCATION: ##大学 ##专业 学士/硕士
•    TRAINING: 日常工作中按期完成集团下发的在线培训课程
•    LICENSES: 无
•    MEMBERSHIP: 群众
•    CERTIFICATIONS: 无
•    LANGUAGES: 普通话和英语 

Skills and Experience

•    Strong planning and organization skills with good ability in identifying and managing different priorities in a dynamic, fast-changing business environment.
•    Solid team player with effective interpersonal and communication skills - able to interact with and engage staff and managers at all levels
•    Able to deliver under tight time pressure, with strong personal drive and willingness to go the extra mile to ensure work is done efficiently together with good quality.
•    Good awareness of business trends in the local marketplace and of the Bank’s priorities across Business and Functions.
•    Strong language skills in both English and Mandarin (verbal and written)
•    Solid computer skills particularly Microsoft Office related software programs.
•    Knowledge of the banking industry in China is preferred; moreover, bachelor’s degree from a reputable university and work exposure to financial data are considered as assets.
•    Other than the above roles, job holder should follow other job duties and responsibilities assigned by line manager from time to time.
•    Accountable for implementing and complying with AML requirements when perform duties. 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.