Job Summary

•    Control FEMA (Foreign exchange management Act) operations of the payments team and ensure that the established service standards are met.
•    Service delivery according to set standards
•    Compliance of FEMA regulations, internal operational procedures/Group guidelines & Regulatory requirements.
•    Risk assessment & control
•    To provide support to all the products and services assigned to them
•    To ensure that the standards and benchmarks set for the Sections are being adhered to and to perform the necessary authorizations/checks on the processing.
•    To maintain all required controls and procedures.
•    To maintain a positive working relationship with personnel of the other Sections/Divisions of the Bank. 

Key Responsibilities

Processing Standards & Operational Efficiency
•    Ensure that the processing capabilities are geared up to achieve accuracy as per the Service Level standards and strive to exceed the standards.
•    Ensure that the regular conduct of operations adhere to the Key Control Standards
•    Ensure that Internal & external policies , rules and regulations complied.
•    Ensure that all queries related to routine activities are responded to within the time frames pre-specified

Interdependent Co-ordination
•    To work closely with the other employees of the team and other centres  to enable optimum co-ordination between the functioning of the Sections as well as enable adequate capacity planning to respond to forthcoming business volumes

Escalation 
•    Keep the Manager, Payments Service Centre advised of the regular operations and in particular, escalate exceptional occurrences, to enable appropriate action.

Compliance 
•    Ensure that all procedures laid down in the Quality Procedure Manuals and the Key Control Standards are adequately followed

Reporting
•    Keep the Manager, Payments Service Centre advised of the regular operations of the Payments Service Centre as well as report extraordinary occurrences so as to enable taking of appropriate action.

Business Opportunities
•    To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development.

Adhoc Responsibilities
•    Assist Payment Services, India in carrying out any special tasks or projects that may be required from time to time as assigned by the Manager, Payments Service Centre by fully adhering to the procedure laid down in the corresponding Quality Procedure Manual and following all the necessary regulations and guidelines.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the CMS North, India team  to achieve the outcomes set out in the Bank’s Conduct Principles  * 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matte
•    Effectively manage regulatory reporting and ensure that FEMA and other regulations/ processes complied while managing transactions/documentations, specifically related to ECB, ODI, LO/BO/PO , FDI and other capital account transactions.

Key stakeholders
Internal
•    Other functional Officers within SCB Group

External
•    Customers
•    Contact persons in courier companies
•    Contact persons in local banks
•    RBI/MHA and other regulatory body in India

Other Responsibilities
Embed Here for good and Group’s brand and values in CMS, India ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

Skills and Experience

•    Well versed with FEMA regulations and processes around OTT/ITT
•    Addressing pre-transaction or non-transaction related FEMA related queries from clients.
•    Guiding clients on regulatory guidelines 

Qualifications

•    Managerial and Interpersonal skills and leadership qualities with an ability to supervise teams of up to 5 members. 
•    A good knowledge of banking operations and FEMA regulations
•    Good Knowledge of local and international payments methods and settlement arrangements. A thorough understanding of SWIFT and local payments systems.
•    Good knowledge of geography.
•    Sound knowledge of foreign exchange, Agency arrangement and relevant banking 
          Regulations.
•    Good knowledge of the business practice and standards of the overseas group offices and correspondents.
•    Should be fully aware of all the policies and procedures issued in relation to money laundering prevention. Incumbent must ensure compliance with these policies and procedures on an ongoing basis and any suspicious transaction must immediately be reported to the supervising officer

Experience
•    Work experience in a bank on general banking for a minimum of 3 years at the Operational Level.
 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.