Job Summary
• The HR Advisor, Generalist will deliver impactful advisory services through critical interactions with People Leaders and colleagues across a range of topics, including enabling new people leaders to understand and fulfil their role and responsibilities, enabling effective continuous performance and talent management through development conversations and interacting with Accelerate Talent and their People Leaders to deliver a differentiated career experience.
• The role holder will work directly with people leaders and colleagues to understand the root cause of the people challenge presented and suggest the most appropriate course of action to address. The role holder will work flexibly across different types of people leader interactions as required.
Key Responsibilities
HR Advisory
• Respond to People Leaders requests for support in line with specific advisory services, including enabling effective development conversations.
• Coach and develop people leaders to reinforce the expected role of People Leaders in enabling a high-performance culture and building people leader capabilities through interactions across the geographical cluster, meaning that colleagues benefit from an enhanced experience.
• Proactively identify and escalate recurring people challenges across the cluster for discussion with Senior HR Advisors and HR Advisory cluster lead, for example areas which require specific policy or communication initiatives to better support people leaders.
• Support delivery of a differentiated career experience for Accelerate talent participants, engaging in targeted conversations to agree career actions.
People Priorities Delivery
• Support in driving and delivering people agenda related projects basis their interaction with Business Leaders / People Leaders for implementation of agreed actions.
• Ensure global performance and measurement requirements are fulfilled to support business deliverables.
Employee Relations
• Lead the diagnosis and resolution of issues with lower complexity and risk related to policy or culture concerns / violations and incident or threat response independently or by collaborating with Managers and ER specialist as appropriate; recommends solutions to address issues based on established principles, policies, and guidelines, while prioritising employee experience to maintain a safe and professional work environment.
• Conducts one on one coaching/ consulting with people leaders on performance management and development related processes based on established process and policies.
Capability Building
• Partner with Senior HR Advisor and HRBP on key project processes such as OD reviews, restructuring and Target Operating Model (TOM) implementation, and People Plan items to ensure all the process steps have been considered and are effectively implemented.
• Support People Leaders to ensure simple, effective and client-focused implementation of key HR processes (e.g., Talent Management, succession planning, Year End)
• Preparing and analysing HR dashboards to proactively highlight and mitigate areas of concern as well as identify focus areas such as attrition, headcount, and productivity.
• Performing periodic submissions of workforce insights to key forums ensuring data accuracy and integrity.
HR Projects and Programme
• Drives the execution, implementation and/ or operational of scalable HR programmes.
• Acts as liaison to collaborate with Centre of Excellence (CoE) and Business/ Cluster.
• Leverage, aligns and integrates communication strategies and messages from Centre of Excellence (CoE) and customises according to Business/ Cluster requirement.
Governance
• Embed the Group’s values and code of conduct as it relates to the role remit to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees’ form part of the culture of India.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Risk Management
• Highlight thematic risk & control responses within the country/ cluster as part of the global process.
Queue Management
• In partnership with Global People Service (GPS) ensures people leader advisory queries are managed accordingly and those that relate to shared services are sent back to GPS for further action and share feedback/ suggestions to GPS teams regarding use and continued improvement of tools and resources.
Key stakeholders
• Country HRBPs
• Country Head of HR
• People Leaders
• Colleagues from HR Specialist Delivery & Operations, Performance, Rewards & Benefits (PRB), Employee Relations, Resourcing and People Capability Teams
Skills and Experience
• Manage Conduct
• Manage Risk
• Manage People
• Coaching and Development
• Effective Communication
• Influencing Through Expertise
• Prioritisation
• Stakeholder Engagement
• Performance Management
• Talent Management
• Data and Analytics
• Mediation
• Policies, Standards and Procedures
Qualifications
Education
• Professional Qualification in Business Management or HR
Membership
• Desirable membership with professional associations
Certifications
• Desirable Professional certifications in HR
Languages
• English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
