We are looking for a highly motivated Senior Manager to join our Supervisory Services Operations team in Hanoi. This role demands a proactive individual who exemplifies leadership through action, collaboration, and customer centricity. You will play a critical role in overseeing operational frameworks that ensure the seamless functioning and regulatory compliance of supervisory services within the bank.

In this position, you will be responsible for managing complex operational challenges, providing clarity and guidance to your team, and navigating ambiguity with confidence. You will foster an environment that promotes continuous learning and development, supporting talent growth and strategic execution aligned with the bank's vision and purpose. 

While this role does not include direct people leadership responsibilities, it requires significant cross-departmental collaboration and influence at various organizational levels.

The role is perfect for individuals seeking to make a meaningful impact on supervisory operations within a globally respected banking institution. The position offers opportunities to lead projects and initiatives that shape the future effectiveness and resilience of operational governance.

We encourage applicants who thrive in dynamic environments with a commitment to continuous improvement and customer-centric service delivery. The chosen candidate will play a pivotal role in upholding the bank’s standards and contributing to its reputation as a leader in the financial sector.

Your nimble learning ethos will enable you to adapt rapidly to evolving regulations and technological advancements while maintaining decision quality and instilling trust among stakeholders. This is a key position that requires a balance of technical competencies and strategic mindset to effectively drive operational excellence and innovation within the supervisory function.

Join us in this dynamic role to influence how we protect and serve our clients and communities, ensuring that our supervisory operations remain robust, compliant, and forward-looking.

Qualifications
•    University degree with 4 or 5 year operations experience in Supervisory Services Operations or accounting/auditing industry;
•    Broad knowledge of banking operation and banking practice.
•    Thorough knowledge of fund administration process and industry accounting standards.
•    Ability to handle variety of fast changing situations in terms of work pressure and clients’ requirements.
•    Ability to work independently and lead a small team
•    Ability to work under pressure
•    Helpful and willing to go extra miles
•    Operational Risk Management: Introductory
•    Product knowledge: Core
•    Capacity/capability planning: Introductory
•    Process Management: Core
•    Innovation through process improvement: Core
•    Additional Job specific skill or knowledge area e.g. relevant product knowledge: Core

Role Specific Technical Competencies
•    Accounting knowledge
•    Understanding on VN Securities Market
•    Excel, word
•    Management skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.