Role Summary

This role is responsible for leading and coordinating all regulatory engagement activities, ensuring timely and accurate responses to regulatory examinations while maintaining strong and constructive relationships with key regulators. The incumbent will drive a structured regulatory engagement plan, acting as a central point of coordination to ensure the bank consistently meets in-country regulatory expectations as well as Group compliance standards. A key focus is to uphold robust compliance with CFCR (Conduct, Financial Crime & Compliance Risk) policies and procedures, ensuring alignment with both local regulatory requirements and global governance frameworks.

In addition, the role will lead and manage CFCR governance for SCB India, while providing oversight across affiliated entities, ensuring consistent standards and effective risk management practices. Partnering closely with the Chief Compliance Officer (CCO), the individual will support the development and execution of the country’s CFCR strategy, driving strategic initiatives and governance excellence to strengthen the overall compliance framework and regulatory standing of the organisation.

Role Responsibilities

Strategy & Business

• Lead regulatory engagement and maintain strong relationships with regulators
• Coordinate regulatory examinations and ensure timely, accurate responses
• Ensure compliance with local regulatory expectations and Group requirements
• Support the CCO in setting and delivering CFCR strategy and priorities
• Lead and manage CFCR governance across the organisation
• Oversee regulatory change management and ensure timely implementation
• Provide regulatory advice, risk insights, and enable informed decision-making across stakeholders

Processes & Governance 

• Provide updates on CFCR matters to governance committees and Head Office, including policy approvals
• Maintain up-to-date CFCR policies and processes aligned with regulatory requirements
• Manage regulatory relationships and deliver on engagement commitments
• Prepare for regulatory inspections and coordinate responses with the business
• Oversee implementation of CFCR policies across the Bank and affiliated entities
• Advise stakeholders on regulatory requirements, Group standards, and compliance matters
• Monitor regulatory developments and assess business impact
• Ensure timely regulatory reporting, licensing, and administration
• Identify, escalate, and manage regulatory risks, breaches, and remediation actions
• Support governance, audits, and CFCR initiatives, including reporting, QA standards, and issue tracking

Risk Management, Regulatory & Business Conduct 

• Track and ensure delivery of regulatory commitments and risk mitigation plans
• Apply Group and CFCR policies to effectively manage risk
• Recommend and implement actions to address identified risks and investigation findings
• Escalate serious breaches and drive timely remediation or cessation of activities
• Conduct country-level risk assessments and support annual compliance risk reviews (AML, ABC, Sanctions)
• Provide insights to refine risk methodologies across clients, products, and geographies
• Promote strong risk, conduct, and compliance culture aligned with the Group’s Values and Code of Conduct
• Collaborate with stakeholders to identify, escalate, and resolve risk and regulatory matters

People & Talent 

• Lead, coach, and develop direct reports, drive engagement, and performance.
• Embed openness, trust, and risk awareness; set expectations for compliant conduct.
• Drive planning, prioritisation, and deadline discipline; simplify workflows; promote inclusive collaboration.
• Ensure training, supervision, and competency for critical roles; maintain skills/qualification coverage.
• Clarify roles and accountabilities via accurate job descriptions.
• Role-model culture and values; partner with risk and control teams.
• Hire, retain and succession-plan for critical roles; manage structure and capacity.
• Set team objectives and priorities; drive proactive cross-functional delivery of in-country CFCR risk outcomes.

Key stakeholders

• Internal: Regional CFCR teams; Group CFCR; Business Stakeholders; Group Internal Audit; etc
• External: RBI; Auditors

Role Requirements

• University postgraduate and / or a professional qualification.
• Extensive relevant work experience in banking industry, preferably in 2LOD or 3LOD
• Strong exposure in the Compliance function with proven experience in regulatory engagement, compliance, or CFCR functions within a banking or financial services environment
• Deep understanding of Conduct, Financial Crime, and Compliance Risk (CFCR), including governance, policies, and risk management practices
• Demonstrated ability to manage regulatory relationships, coordinate inspections, and deliver high-quality regulatory responses under tight timelines
• Strong knowledge of local regulatory requirements and ability to interpret and apply Group standards across complex organisational structures
• Experience in leading governance frameworks, including policy management, risk escalation, reporting, and committee engagement
• Solid track record in managing regulatory change, assessing business impact, and ensuring effective implementation across stakeholders
• Strong risk assessment and analytical capabilities, with the ability to identify emerging risks, trends, and appropriate mitigating actions
• Excellent stakeholder management skills, with the ability to influence senior leadership and collaborate across business, risk, and control functions
• Proven leadership experience in building, managing, and developing high-performing teams, with a focus on accountability, performance, and culture
• High standards of integrity and professionalism, with a strong commitment to regulatory compliance, ethical conduct, and the Group’s Values and Code of Conduct

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.