Job Details

Head, Operational Risk and Resilience Risk Assurance
Job Description
Requisition Number:  55093
Job Location:  Warszawa, POL
Global Grade:  Band 4
Work Type:  Hybrid Working
Employment Type:  Permanent
Posting Start Date:  25/05/2026
Posting End Date:  12/06/2026
Job Description: 

Job Summary

This position can be based in GBS India or GBS Kuala Lumpur or GBS Poland. The recruitment team will contact you to confirm your preferred location if you are shortlisted. 

Assurance is a Second line defence function established under a delegated Mandate from the Group Chief Risk Officer and the Group Head of Conduct, Financial Crime and Compliance (CFCR). The primary role of Assurance is to provide a risk-based independent view to Senior Management in the business/functions, Second Line and the Board as to the effectiveness of the bank’s policies, processes, systems and controls. It facilitates identification of any gaps & inefficiencies, enabling prompt corrective action to be taken, and is a key source of evidence for the Board & Regulators.
The Director of Compliance and Conduct Risk Assurance reports into the Global Head of C FCR Assurance. The incumbent will lead the Bank’s Compliance and Conduct Risk Assurance function and oversee all Assurance reviews covering the Compliance and Conduct Risk Assurance portfolio and will sit on respective Compliance and Conduct Risk Management Teams.

Key Responsibilities

  • Support the Global Head of CFCR Assurance in delivery of a strategy for provision of risk based and data driven assurance coverage across Compliance and Conduct Risk and providing strategic leadership to deliver the strategy, taking account of industry good practise.
  • Work with Head of Financial Crime Assurance to ensure coverage of the Bank’s compliance risks and other key risks and controls, both by risk taxonomy and process.
  • Work with the Global Head of Assurance Data, Analytics, Group Risk Services (GRS) and Transformation to implement a technology-enabled assurance strategy, integrating data analytics and automation to enhance risk identification and audit efficiency.
  • Drive a culture of continuous improvement in delivery of the Assurance mandate, including by leveraging data and technology throughout the team.
  • Provide oversight of the assurance book of work to ensure alignment to Bank’s Compliance and Conduct Risk Assurance priorities.
  • Contribute to the strategic intent and agenda of Risk & Compliance and Conduct Risk Assurance and as such be accountable to lead or influence significant programmes of work in support of the broader Risk & Financial Crime Assurance objectives.
  • Equip the Assurance function with sufficient appropriate resources and capability, to include technical, assurance/audit skills and systems capability. 
  • Drive business enablement through delivery of risk based, insightful, value add Assurance products. 
  • Manage Risk & Compliance and Conduct Risk Assurance resources in GRS in line with intra-group agreements.  
  • Manage the budget associated with the Risk & Compliance and Conduct Risk Assurance function.
  • Build, manage, coach and develop a team of quality assurance professionals, balancing locations, skills and competencies to position the Bank as an industry leader in the eyes of regulators and industry stakeholders.
  • Responsible for the organisational design of the Compliance and Conduct Risk Assurance team, including driving improvements where necessary (efficiency, location strategy and diversity).
  • Provide functional leadership and subject matter expertise for regulatory inspections, internal fora and relevant external bodies.
  • Lead and develop a high-performing assurance team with expertise in data analytics, technology, and traditional audit methodologies.

Qualifications

  • 14+ years of experience in OR and Resilience Risk background.
  • Strong assurance, risk and control testing, regulatory inspection or audit experience in Risk, Compliance and Financial Crime within a banking environment.
  • Substantial experience in the banking industry, including demonstrated success in a similar role, including across a range of risk areas.
  • Experience in leading transformations in risk and control testing/audit/assurance.  
  • Experience in optimising processes, including via the use of technology. 
  • Strong leadership qualities, excellent interpersonal skills and personal authority based on trusted relationships.
  • Experienced in building leading and motivating teams.
  • Strategic vision for the function.
  • Excellent communicator, effective leader and manager of complex, highly matrixed organizations and the ability to explain complex risk terms in business language.
  • Ability to collaborate and work dynamically across country, region, business, and group stakeholders
  • Strong drive, high levels of integrity, independence, and enthusiasm. 
  • Strong expertise in data analytics, AI, automation, and technology risk management in banking.
  • Strong presentation skills and the overall knowledge, sound judgement and courage of conviction.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Information at a Glance