Job Summary
• The relevant IT risk and outsourcing regulations require the bank to retain effective internal IT management, including IT project initiation and management, and prohibit outsourcing of IT management responsibilities and other core IT capabilities. They also require formal processes for project prioritisation, initiation, approval and control, with major project progress reported to the IT Management Committee.
• The local PMO is the governance mechanism through which China demonstrates these controls. This role leads a team responsible for country investment demand governance, the Country Project Governance Forum, reporting to CITGF and EXCO, localisation of Group project standards, and oversight of major programmes including ATLAS, SCPay, Catalyst and CIPS.
• The role therefore provides local regulatory accountability and control rather than simply project delivery capacity.
Key Responsibilities
Strategy
• Responsible for the overall management and governance of change initiatives run in China, ensuring business and strategic priorities and effective delivery of the work;
• Support Country CTOO for the management of assigned new and enhanced product/projects throughout their development life cycle and on-going maintenance within China;
• Represent Country CTOO to provide signoff on all aspects for assigned Project Implementation within China;
• Represent Country CTOO to governance and control changes on ATLAS applications
Business
• Leading a team to run Program Management Office (PMO) in China;
• Leading a team to run Project Management (PM) in China;
• To ensure Regional, Group and regulatory standards for project management and implementation are properly complied with and all the projects risks and issues are escalated and managed effectively;
• Support the needs of the China Exco, and Regional MT in their duties with regards Project Governance Compliance for China;
• Support China Business and Functional stakeholder requirement with respect to Project Investment Portfolio;
• Support the needs and actions of the respective Quarterly Performance Review (QPR) with respect to China change initiated by country’s Business and Functions;
• Provide supports to Ops-BAU functions for production problems, whenever necessary;
• Team BAU Actual can be fully recovered from initiatives / projects.
Processes
• Project Management (PM) – leading a team of PM to:
• manage and to control project scope, duration, budget and risk within the appropriate methodology and with a view to quick scaling up of capacity while reconciling with the business and financial needs of the product programs;
• ensure the business requirements for assigned products have been translated into specific functional and capability attributes;
• provide appropriate level of project cost and resourcing estimates, starting at a high level during early definition and ultimately with the accuracy necessary for investment initiative and product program;
• manage the end-to-end project plan, coordinating activities across all resources necessary to deliver projects and change management activities;
• ensure integration of project architecture, process and procedure with overall SCB environment;
• ensure all the documentation are in place with proper signoff & approval, follow Project Management Standards (PMS), New ways of Working Investment Management Standard (nWOWs) and System Delivery Framework (SDF) / Enterprise system delivery lifecycle framework (E-SDLC) to compliance with Bank’s Change Governance Policy;
• ensure the project closure and handover to the BAU is completed successfully
• achieve of project rollout targets and budget
• Change Management (ATLAS) – as consultant to:
• support analyzing the development requirements and requests from Business, Functions & Ops, assessing the impact of changes and validating the solutioning, throughout the e2e change delivery;
• guide user acceptance testing (UAT) and user verification testing (UVT), recommend testing scenario / requirement and clarifying solutioning;
• support BAU functions, perform feasibility study, investigation & reconciliation, identify solutions & conduct fixes for production problems, whenever necessary.
• Program Management Office (PMO) -- leading a team of PMO to:
• oversight of status of projects impacting China not originated by the China team, specifically including:
• liaising with Group and Regional project teams in identifying, raising and resolving risks as they relate to China;
• ensuring ‘One Bank’ approach to support successful implementation of those projects;
• support local business and functional teams develop their project priorities;
• support the local business and functional teams adhere to necessary project governance for project approval and delivery;
• support local project managers via providing training, support and ad-hoc assistance to maintain required levels of governance;
• support refresh and implementation of the Project Management Standards (PMS), New ways of Working Investment Management Standard (nWOWs) and System Delivery Framework (SDF)/ Enterprise system delivery lifecycle framework (E-SDLC) to compliance with Bank’s Change Governance Policy;
• monitoring the progress of the portfolio of projects within China;
• provide strategic direction and guidance to projects;
• allocation of resources across projects to optimise usage;
• ensure that the required approval for the project is obtained at each stage;
• help steer project into the organisation by harnessing and managing the appropriate business support and ensuring there is proper information on flow to all stakeholders;
• creating a centre of expertise of project management standards and best practices in China;
• assist in removing project obstacles that may arise and help remediate project issues and risks;
• provide quality assurance through monitoring the project’s progress, stakeholder’s commitment and quality of the results achieved;
• control the overall project scope and oversee expenditure of project funds.
Risk Management
• Balance business performance delivery and cost management with risk and control matters in projects to ensure that it does not materially threaten the Group, remaining within risk appetite;
• Act quickly and decisively when any risk and control weakness become apparent in projects and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees
Governance
• Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Group;
• Ensure Business System in compliance with Audit, Securities, Operation Guidelines;
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• NFRA/ PBOC / SAFE and other local Regulators in China.
Accountability
• Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies;
• Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities;
• Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank;
• Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections;
• Cooperate with any investigations or reviews on regulatory failure such as accountability review;
• Properly perform the duties on management and ensure the effectiveness of internal control;
• Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership;
• Be responsible for significant losses due to failure of effectiveness of internal control
Other responsibility
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
People and Talent
• Set direction and drive high performance by translating strategy into clear direction, aligning individual goals to team outcomes and providing regular, constructive feedback.
• Develop talent and capability through coaching and career conversations that build critical skills, stretch potential and prepare individuals for future opportunities.
• Lead by example by role-modelling the Bank’s valued behaviours, upholding strong risk and conduct standards, exercising sound judgment, and creating an inclusive team culture that supports wellbeing, values diverse perspectives, and drives accountability.
• Coach team members through effective communication/coaching to deliver business goal;
• Motivate team members to ensure a high morale and positive attitude to implement projects
Skills and Experience
Must-have Skills
• Action Oriented
• Collaborates
• Courage
• Instils Trust
• Nimble Learning
• Project Management
Other Skills
• Decision Quality
• Develops Talent
• Drives Vision & Purpose
• Gives Clarity and Guidance
Motivations
• In China, navigating local regulatory complexities and market dynamics requires aligning global priorities with local business needs. The involvement in critical transformation programmes deliver measurable strategic value rather than just operational outputs.
• Ensuring robust frameworks, processes, and governance structures that bring clarity, predictability, and efficiency to complex, cross-functional initiatives.
• Fostering a high-performance culture and empowering teams across diverse, functional and geographic boundaries for better collaboration and greater efficiency.
Qualifications
Key Experiences
• Minimum of 10+ year experience in Banking field, with proven track record in leadership role under Project Management & Change Management, or Project Portfolio Governance Management
Certifications/Qualifications
• Bachelor degree from a reputable university
• A project management qualification is preferable (PMP, PRINCE2, PO, SCRUM Master)
• Ability to work in a matrix organisation, working with resources across the organisation to complete deliverables and maintain effective working relationship
• Strong analytical skills and project management skills
• Strong interpersonal and communication skills
• Strong influencing skills with strong team orientation
• Able to handle multi-tasks, manage time effectively and perform under pressure
• Able to work at flexible hours and travel
Languages
• Good command of spoken and written Chinese and English
About Standard Chartered
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Visit our careers website to learn more about us: www.sc.com/careers.