Job Summary

•    The purpose and key objective of the Head, Recharge Operations role is to lead the Intra-group Allocations and Recharges (“IGAR”) function. The allocation and recharge processes cover the entire bank ranging from shared service charges to complex global profit sharing models for the front office businesses.
•    The role is responsible to ensure accurate, efficient, and well-controlled end-to-end finance processes for intra-group allocations and recharges including the calculation of the charges, journal posting, substantiation, reconciliation, invoicing and settlement as well as reporting. The role includes identifying data gaps and working with stakeholders to agree a remediation plan. 
•    This role drives operational excellence through automated processes, standardisation, and strong governance and controls across all intra-group processes and across the finance operating model, partnering closely with transfer pricing, business and country finance operations, technology and transformation teams. 

Key Responsibilities

Leadership and Strategy
•    Define and execute the intra-group finance operations strategy in line with the bank’s global Finance Target Operating Model and Finance objectives
•    Lead the IGAR recharges function and foster a culture of high performance, accountability and continuous process improvement
•    Define and manage the intra-group finance process governance and controls and monitoring system to ensure complete and accurate implementation for all intra-group allocations and recharges
Business
•    Build strong relationships with key stakeholders in global controllership, business performance operations, product control, financial planning and analytics 
•    Support the Global Transfer Pricing, Tax and Finance teams with all relevant intra-group finance data and reports to evaluate the impact of intra-group allocations and recharges for financial and management reporting
•    Communicate planned and unexpected changes to allocations and recharges outcomes with stakeholders including detailed variance analyses and impact assessments
•    Support key transformation initiatives in relation to Finance Operations, Transfer Pricing or data governance to achieve optimal post tax outcomes for the bank
Processes
•    Responsible and accountable for the operation of the calculation of actuals accrual processes for all intra-group allocations and recharge processes including ownership of the technology systems operating those processes (total intra-group allocation volume is greater than US$ 3 billion)
•    Responsible and accountable for the operation of the Corporate Plan and forecasting calculation processes and loading of inputs for all intra-group allocation and recharge processes including ownership of the technology systems operating those processes
•    Ensure full audit trail is available for all intra-group allocation and recharge processes to substantiate all postings executed by the team

People & Talent
•    Communicate a clear vision and strategy for the IGAR function and act as a role model on day-to-day basis
•    Motivate and engage the team members to continuously learn and improve the processes they operate and provide training to the team members together with the Group Transfer Pricing and Finance teams to ensure all team members have the required skills to perform their duties
•    Establish a team structure for the IGAR team that provides team members with a clear learning and career path as well as manages key person risk and ensures stable process support 
Risk Management
•    Ensure compliance with all internal control frameworks (e.g. UK ACG, Operational Risk Framework, etc.) where applicable
•    Partner with Operational Risk, Internal Audit, and Assurance as required to remediate any findings and continuously improve the control environment
Governance
•    Report all issues and errors encountered in the operation of intra-group allocations and recharges to the appropriate risk governance forum (e.g. Finance Risk Committee, Tax Risk Committee, etc.)
•    Organise monthly Service Review Meetings to track performance of the IGAR function with the Head, Operational Transfer Pricing and Global Head, Transfer Pricing
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Global Head, Transfer Pricing
•    Global Controller
•    Country, Cluster, CIB and WRB CFOs 
•    Global Head, Business Performance Management Operations
•    Global Head, Product Control and Subledger Operations
•    Group FP&A
•    Finance Technology
•    IGA COE
•    IGAR Transfer Pricing COE
•    External auditors
Other Responsibilities
•    Embed Here for good and Group’s brand and values in the IGAR team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures that relate to intra-group finance operations.

Skills and Experience

•    Financial accounting, finance process and operations knowledge and execution capabilities
•    Understanding of banking products, balance sheet structure, profit and loss statements as well as intra-group flows 
•    Data analysis and analytics 
•    Project management and change expertise
•    Technical Transfer Pricing expertise
•    Technology (understanding of transaction processing systems, technology platforms, databases, etc.)

Qualifications

Education
•    Graduate qualification in accounting, finance, business or economics. Advanced diploma or graduate degree in Finance or Business (e.g. Masters in Finance).
Training
•    Minimum of 15 years of relevant post-qualification finance operations, finance change, transfer pricing operations or similar experience. In-house banking experience in a finance operations/change or operational transfer pricing team in a financial institution strictly required.
Language
•    English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.