Job Summary
I am accountable, in my capacity as Chief Compliance Officer, Nigeria & West Africa for delivering the Compliance, Financial Crime and Risk (CFCR) book of work as well as implementing the vision and strategy of the CFCR function and the Enterprise Management Framework (ERMF). I am the main escalation point for all CFCR related issues, including regulatory matters.
I have first line accountability for the implementation of Conduct, Financial Crime and Compliance policies, procedures and processes to the extent the processes have been identified as owned by the CFCR function, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCR function that are hubbed or outsourced.
I am accountable for:
• CFCR risks, I am accountable for providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and for notifying any such breaches as appropriate.
• Managing the CFCR function in Nigeria & West Africa including oversight of Conduct, Compliance and Financial Crime matters.
• Managing the delivery of the SCB financial crime risk framework. Financial crime risk for the purpose of this role covers: anti-money laundering, countering terrorist financing, countering weapons proliferation financing, compliance with financial sanctions and asset freezes, fraud and anti-bribery & corruption.
• Driving the execution of the various CFCR frameworks in country in compliance with applicable regulations, internal policies, procedures and codes so SCB operates within the letter and spirit of the law and in so doing protect the reputation of SCB with its regulators and balance the needs of other stakeholders.
• Working collaboratively with other relevant CFCR teams, to support the function's stakeholders (including those in the businesses) for all CFCR issues and risks.
• Leading the Nigeria & West African CFCR function to meet its commitment of being "Here for Good".
• Proactively supporting and challenging the CEO, businesses and functions to exhibit appropriate conduct, comply with regulatory and CFCR requirements and strive to achieve fair outcome for the Group's clients.
• Maintaining independence, delivering timely responses, and timely escalation of risks and issues where the management tolerance of the Group is exceeded.
• Developing and maintaining constructive and effective stakeholder relationships with the relevant business and supporting functions, and to assist the Global Head CFCR Transaction Banking and Africa to interface with and support all key stakeholders.
• Oversight for management of regulatory relationships with the country’s regulators.
Key Responsibilities
Strategy
• Drive and implement the vision, strategy and direction communicated by Global Head CFCR Transaction Banking And Africa for the CFCR function aligned with the broader strategic agenda and growth aspirations of the Group and business.
Business
• Develop a comprehensive understanding of the Nigeria & West African business model and strategy to provide substantive support and challenge in order to enable appropriate and sustainable CFCR outcomes.
• Accountable for effective management of CFCR matters working closely with CIB advisory at Group. Assume active involvement in problem-solving and crisis management over critical issues that have an impact on the Bank’s business/operations.
• Analyse comprehensive impact of CFCR matters on the relevant business areas and their operations.
• Accountable for communicating, implementing, and escalating key changes to internal policies, procedures and standards and accountable to ensure it is cascaded in coordination with Group communications.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends and provide robust challenge to all relevant business and functions stakeholders where activities are outside of risk tolerance / appetite.
• Accountable for oversight of advice provided to the relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to CFCR.
Processes
• Act under delegation from the respective Risk Framework Owners for the principal risk types of Conduct, Financial Crime and Compliance in discharging the accountabilities contained in the ERMF.
• Recommending for approval by the relevant Risk Committees, appropriate policies/processes/DOls to address CFCR risks, aligning them with relevant regulatory requirements.
• Accountable for appropriate support and challenge to the Bank's senior management to ensure that they establish and monitor appropriate processes for compliance with CFCR policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).
• Accountable for governance and oversight over the implementation of CFCR-related policies and procedures in Nigeria & West Africa to ensure compliance with such policies and procedures.
People & Talent
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations and work in collaboration with risk and control partners.
• Accountable for the provision of ongoing training and development of people and ensure that holders of all critical functions are competent, suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people, with succession planning for critical roles. Create a one- team CFCR culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the expectation of all and norm.
• Ensuring CFCR function is adequately resourced and capacitised.
• Accountable for reviewing team structure/capacity plans and making people changes proactively and in line with HR guidance.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those accountabilities, responsibilities and objectives on a continuous performance basis for Country and East & Southern sub-cluster.
• Regularly and on a timely basis appraise performance as well as proactively manage attrition when needed.
• Assess capability and skill of the team on an ongoing basis to ensure alignment of skill set to the risk management demands of the business.
• Provide and establish regular communication, team engagement and management meetings.
Risk Management
• Act as Risk Owner under the Group's Risk Management Framework for Regulatory Compliance Processes for Nigeria & West Africa.
• Identify and assess sources of regulatory risks and ensure that systems and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels. Report on material regulatory, CFCR risks.
• Implement and support, in collaboration with the relevant Group CFCR teams, effective programs for CFCR monitoring, surveillance and assurance.
• Accountable to effectively manage CFCR matters and to maintain oversight of risk mitigating action plans to manage issues.
• In the event of senior breaches or where risk tolerances have been breached, be the main escalation point and inform senior management and relevant regulators and ensure that actions are taken quickly to remediate and/or activities are ceased.
• Anticipate and escalate horizon risks in the area of CFCR that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.
• Escalate and advise to the Global Head Transaction Banking Africa and CEO on material CFCR issues (as required) and to ensure appropriate steps are taken to manage and/or mitigate the issue.
Governance
• Accountable for senior oversight, guidance and direction of the CFCR function including the various Group CFCR frameworks and programs.
• Roll out and embed lessons learned from audit findings, CFCR assurance activities and ensure specific investigations are prepared and cascaded or escalated to relevant stakeholders.
• Provide leadership to the CFCR network as part of the Africa senior CFCR management team.
• Be the main point of contact to escalate, provide timely, relevant and accurate management information to senior management and CEO on key regulatory risks and control effectiveness.
• Support the product program and country addendum framework.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the CFCR to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
Key stakeholders
• Relevant Nigeria & West African Regulators
• Country CEO
• Heads of Businesses and Functions
• Matrix reporting lines and their line managers
• GlA
Other Responsibilities
• Embed Here for good and Group’s brand and values in Nigeria & West Africa; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Skills and Experience
• Compliance Policies and Standards
• Compliance Advisory
• Compliance Review and FCC Assurance
• Surveillance (including Screening and Monitoring)
• Investigations
• Compliance Risk Assessment
• Regulatory Liaison
• Manage Change
• Manage Projects
Qualifications
• At least 10 years of experience in risk, governance, compliance field or related areas.
• A strong understanding of the regulatory environment in Nigeria & West Africa.
• Strong analytical skills.
• Good judgment enabling the provision of sound advice in difficult areas of law, regulation and practice and the proactive management of compliance and regulatory risk.
• Able to interpret and communicate clearly to the business the application of relevant rules and regulations and to engage all relevant stakeholders
• An inquisitive and proactive approach to practices, procedures and specific transactions. Ability to manage and give leadership to subordinates.
• Sharp business acumen, including the ability to assess risk.
• Strong leadership qualities, excellent inter-personal skills and multi-cultural awareness.
• Strong integrity, independence, robustness and resilience.
• Personal authority, integrity and ethics, with proven ability to establish relationships and exert influence at senior levels of the Group and with regulators and other external stakeholders
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.