Job Summary

Strategy
•    To assist and lead Corporate Sales team in delivering the agreed budget.
•    To suggest structured solutions meeting the need of clients.
•    To solicit potential and existing customers for Markets products
•    To manage and create client relationships at a senior  and develop markets.

Business
•    Enhance and develop Markets business with existing and new clients.
•    To work with the Markets team in expanding the depth and breadth of the scope for structured products in Southern Africa 
•    To monitor limit and control aspects in order to maintain full compliance to group policies and guidelines
•    To identify opportunities for Markets products and grow the Prism FX business
•    To minimize all Coalition Gaps and aim for Top 3 position 

Processes
Markets Front Office Supervisor Responsibilities 
•    This role has been identified as a Financial Markets ‘Front Office Supervisor’ and as such has associated with it a series of specific supervisory responsibilities in addition to any current employee/ management responsibilities within the Bank. Periodically the holder of this role will be required to attest that they understand their specific supervisor responsibilities and that they will execute these diligently. For the avoidance of doubt these Front Office Supervisory Responsibilities supplement and do not replace those outlined in this Job Description as well as any other applicable core employee/management responsibilities associated to employment with the Bank.

Key Responsibilities

•    Ensure adherence to the Group’s Code of Conduct, regulatory requirements and professional behavior of all staff and enforce disciplinary actions upon deviation from such expected behavior. Identify and escalate regulatory / policy issues to all relevant stakeholders to ensure timely resolution
•    Accountable for establishing and maintaining frameworks to ensure Markets business processes are efficient, appropriate and compliant with all internal and external regulations

People & Talent
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners
•    Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. 
•    Employ, engage and retain high quality people, ensuring that holders of all critical functions are suitably skilled and qualified for their roles and they have effective supervision in place to mitigate any risks
•    Responsibility to review team structure/capacity plans and succession planning for critical roles
•    Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation 
•    Encourage staff to ‘speak up’ in the event of any realised or perceived breach of group conduct rules or laws by colleagues
•    Develop strategic resourcing approach with respective country HR to ensure robust identification, selection of key critical hires and development of appropriate talents across Southern Africa to deliver strategy
•    Develop succession plan for self and key reports 
•    Commit to diversity and inclusion principle in hiring approach
•    Inspire people through leading by example and living the values

•    Ensure that performance is also measured by reference to risk and control culture.
•    Lead and reinforce strategic change and ensure the organization structure and people programs are aligned and geared towards the overall strategic direction of the Markets business in Southern Africa
•    Provide leadership, mentoring and coaching to Southern Africa team in order to ensure they are highly engaged and performing to their potential
•    Set and monitor job descriptions and objectives for direct report(s) and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management
•    Responsible for utilisation of credit exposures from Markets products within the limits set by the risk division
•    Ensure any audit and compliance issues relating to the Sales business are resolved in a timely manner
•    Embed operational risk management and reporting as an integral part of the business process
•    Ensure that adequate and appropriate systems and controls are in place to comply with Group and Business policies, procedures, standards and codes
•    Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
•    Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner

Governance
•    Follow the process governance practices set out by the Non-Financial Risk Committee (NFRC)
•    Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business
•    Establish, maintain and supervise the framework to ensure business functions under my area of responsibility comply with internal policies, procedures, codes and applicable external laws and regulations and adhere to the expected high standards set out in the  Code of Conduct
•    Ensure the overall targets relating to budget are cascaded to teams with appropriate product targets and performance delivery on targets is proactively managed. 
•    awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Markets; Financial Crime Prevention; The Right Environment
•    Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
•    Willingness to ‘speak up’ in the event of any realised or perceived breach of group conduct rules or laws by colleagues

Key stakeholders
Internal
•    Senior Sales Management
•    Country CEOs
•    Country Leadership Team members
•    Regional Management Group members
•    AME BMT Regional Markets Heads and Markets Product Heads
•    Product and segment heads
•    Trading, Structuring, TCRM, Operations, Risk, Credit, Legal, Compliance, E-commerce sales
•    Markets ExCo
•    CIB Product & Segment Partners
•    ALCO
•    Product Partners in the dealing room
•    Operations
•    Client relationship teams (CIB)
•    Credit

External
•    Key clients and potential clients
•    Local regulators & other relevant governing bodies
•    Legal and Tax advisors
•    Other Financial Services organizations
•    Relevant trade bodies and associations (e.g. Chambers of Commerce)
•    Leaders and Influencers in business, cultural and community activities
•    Group Markets and other product partners

Other Responsibilities
•    Embed here for good and Group’s brand and values in the Markets team in Southern Africa
•    Perform any other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
•    Follow Markets Code of Conduct, Compliance Manual, Supervision Principles and Manual as well as Markets Conduct Compliance Manual

Skills and Experience

•    Leadership Competencies 
•    Spot Opportunities
•    Solve Problems
•    Take the Lead
•    Build Resilience
•    Deliver Sustainably

Qualifications

Education     Post Graduate, MBA or with Relevant work experience
Languages     English 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.